1. matrixcruiser's Avatar
    After more than a week of using my 820 i noticed a problem.

    I took my phone out of the pocket an had to insert the PIN. Was afraid it's a loose mircroSim problem.

    Yesterday the phone was lying on my desk next to my computer. I noticed something was going on at the phones display. And than i saw the reboot.
    It happens once in two days and really feels random

    I heard about the reboot problems of the 920. Might this be the same issue?
    11-20-2012 10:05 AM
  2. o4liberty's Avatar
    I had the 820 and I had several freeze ups but no reboots. I switched back to Verizon and picked up the 822 and so for a very stable device no issues at all. I find the battery life to also be superior to the 820. It could be something with GSM devices causing those issues. I know the 8x on all carriers is having a major reboot issue.
    11-20-2012 10:43 AM
  3. budney's Avatar
    No issues of the kind on my AT&T 820.
    11-20-2012 10:55 AM
  4. Narr's Avatar
    I've not seen any reboots yet but it's only been a couple of days.
    11-21-2012 07:58 AM
  5. tpbklake's Avatar
    No issues on my AT&T Lumia 820
    11-21-2012 09:33 AM
  6. CDG's Avatar
    No issues on my 12 day old att 820
    11-21-2012 09:46 AM
  7. eastbayrae's Avatar
    My 820 has rebooted once a few days ago.
    11-21-2012 10:03 AM
  8. Probot's Avatar
    Same problem here on my Lumia 820.

    Have it now for 8 days. In the first 4 days it rebooted approx. 5 times. Last days only every second day.

    I did already a factory reset, but didn't help.
    11-21-2012 01:32 PM
  9. Bspain's Avatar
    I would compare apps and see if any are common amongst the phones that reboot
    11-24-2012 12:47 AM
  10. matrixcruiser's Avatar
    It starts to annoy me! Missed a SMS yesterday because the phone rebooted and was asking for the Pin.
    And now it lays on the desk again in standby and the nokia letters came up.

    Only a few apps are allowed to run in the background:
    - Weather View
    - Battery level for WP8
    - Mail every 1/2 Hour
    - Skype and Facebook integrated to the system

    WiFi and 3g turned on. Location, NFC, Bluetooth off.

    This must be a really bad software bug!
    11-24-2012 06:13 PM
  11. Probot's Avatar
    This Problem is related to WP8, not the hardware.
    If you didn't read it already, here the article: Windows Phone 8 users report random reboots and battery issues (update) | The Verge
    11-26-2012 05:22 AM
  12. iamtim's Avatar
    I disagree that it's a WP8 issue; I've now had 3 WP8 devices (a Lumia 920, an HTC 8X, and a Lumia 820), and while I had some issues with the 920 (loss of connectivity, overheating) I've not had a single reboot or freeze with any of these devices. If you have a phone which is rebooting, take it back. Get a different unit.
    11-26-2012 11:30 AM
  13. budney's Avatar
    Well my 820 shutdown/rebooted for the first time yesterday. I also noticed my battery was draining very quickly. Hopefully it's a one off, and not a sign of things to come. :/
    11-27-2012 11:01 AM
  14. matrixcruiser's Avatar
    I also noticed my battery was draining very quickly.
    I noticed that too. Like 1% in 2 minute. But only had the battery problem once and played with some apps before. That is why i thought it would be a app related problem.
    11-27-2012 12:07 PM
  15. jverket's Avatar
    Mine wouldn't sync my windows live account, so I did factory reset to try again, now it's stuck on the Nokia logo. Ive tried soft and hard reset multiple times. And it just goes back to the nokia logo and stays there, I have it on the charge cable and its just been like that for an hour now.
    12-18-2012 10:17 PM

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