Volume control acting wonky

[Mister Underhill]

Have any of you 820 owners encountered a problem where you can't lower the volume under 21 because the Down Volume button only raises the volume?

 

[anon(5816156)]

I can. And I have no issue like yours. Maybe you should remove the cover and put it properly

 

[Mister Underhill]

Already did it three times and still having the same problem.

 

[Mister Underhill]

Looks like the little amber contact plate that goes on top of the button has broken off. Time to replace the phone.

Can any of you recommend any utilities for backing up apps for transfer to a new phone? Thanks in advance.

 

[anon(5816156)]

If your new phone is a Windows Phone, you can go to Settings-Back Up-App List+Settings-Enable it and choose Back Up Now. This took only a minute or two to back up the app and once you have your new WP, make sure you have high internet connection as it will automatically download apps according to the backed up that you did.

If your new phone is NOT a Windows Phone, unfortunately, I can't help you as I have no experience on that one.

I however recommend you to fix your Lumia 820. Bring your phone to nearest Nokia Care as they will fix your phone.

I hope everything goes well to you after this.

 

[Mister Underhill]

If your new phone is a Windows Phone, you can go to Settings-Back Up-App List+Settings-Enable it and choose Back Up Now. This took only a minute or two to back up the app and once you have your new WP, make sure you have high internet connection as it will automatically download apps according to the backed up that you did. If your new phone is NOT a Windows Phone, unfortunately, I can't help you as I have no experience on that one. I however recommend you to fix your Lumia 820. Bring your phone to nearest Nokia Care as they will fix your phone. I hope everything goes well to you after this.

Thanks for the info. Didn't know about the Nokia Care option; I'll have to see if one is nearby. If I do get a new phone, it'll be another 820. Been with Windows Phone since it came out and am definitely sticking with the platform. iPhone is boring and Android is still a miserable overall experience.

 

[MSfiend]

Once in awhile I have an issue with my volume not changing whether I try to turn it up or down, I then have to restart my phone.

Verizon HTC 8X

 

[Mister Underhill]

What exactly is Nokia Care? I went to the AT&T store today and the guy there didn't seem to know anything about it.

 

[anon(5816156)]

Are you on the USA? If you still have your warranty, you could always get a fix or replacement FROM the store where you bought your 820.

Outside of the USA(And another countries), we can get our phone fixed with the help of 'Nokia Care'. Not sure about some countries..

 

[Mister Underhill]

Got it replaced. I was lucky, because the warranty only covers software. Normally i would have had to go to a Microsoft store for any hardware-related issues, but they let this one slide.