1. tjecco's Avatar
    Good Morning All

    I Hope you can help Me,

    My Sister Called me last night, Her Phone is stuck on the Exclamation mark screen, Which is just after the Nokia Logo Screen

    So i followed the Basics
    * Volume Down + Power Button to Reset (Ended at the same point)
    * Battery Pull (Ended at the same point)

    The Battery finally died a few moments ago, so i thought I'd ask her to do this:

    "Step 1
    Make sure the charger is disconnected.
    1. Switch the power Off.
    2. Press and hold the Volume down and connect the charger, if succeed an exclamation mark (!) is shown on the screen.

    (To cancel OS reset and exit to the normal mode, press the Volume Down + Power Key and hold them for 15 seconds).

    Step 2
    Then input Keys in the following order:
    1. Volume up
    2. Volume down
    3. Power
    4. Volume down"

    According to her it ended at the exclamation Mark again,

    Anything Else i can tell her to try?
    07-24-2013 01:29 AM
  2. tjecco's Avatar
    Ok So she got it to the Lightingbolt with Settings Clog (Wheel) Screen

    Saw this Thread

    and now she's back at the exclamation mark
    07-24-2013 01:50 AM
  3. tjecco's Avatar
    so i did a hard reset

    volume, power button and camera button


    released power button,

    hooray it starts

    booooooooo the volume starts on zero (like the button is stuck),
    07-25-2013 12:00 PM
  4. tjecco's Avatar
    i guess it's going back to Nokia
    07-25-2013 12:00 PM
  5. unknownguns's Avatar
    Never really come across it staying on the screen for too long, usually I've just waited it out and it gone back to normal again. Remember that even though it is only showing an explanation mark, it may be doing something in the background. Usually i just wait it out for 5 mins and it starts to do the normal start ip after that. Longest I've waited is 15 mins. But may wanna get it checked out if it doesn't work at all.
    03-21-2014 02:19 AM
  6. babof5's Avatar
    Why is volume down stuck on
    01-01-2015 03:20 PM
  7. several potatos's Avatar
    Make sure Solid Snake isn't around!
    Deadbluesky666 and Deaconclgi like this.
    01-01-2015 03:25 PM
  8. Ahmed Afzal's Avatar
    Did u get a Way to fix the volume down stuck ??
    03-30-2015 02:53 AM
  9. Senordingdong2K's Avatar
    Just encountered this problem myself twice in the past weekend.

    In both instances I just waited it out and it went back to normal.

    But I'm afraid there's something wrong behind the scenes so would really like to know what causes it.
    04-27-2015 04:07 PM
  10. Senordingdong2K's Avatar
    Also to note, now, hours after getting the phone operational, the volume appears to be stuck on zero.
    I can increase it manually but it automatically drops back to zero as though something is sticking underneath the volume down button.
    Furthermore, the drop down volume menu is permanently on the screen, stopping me from using the back button also.

    Would greatly appreciate a fix if anyone has one
    04-28-2015 02:34 AM
  11. Roxana Barsan's Avatar
    I had my HTC8x stuck on exclamation mark for a few good minuts. I did the reset eith Power Button + Volume. Still on !
    I did the Power + Volume DOWN... i guess this took me to a creen with IMEI code and Serial no, and other chinees stuff i didn't know about.

    Then I read the super combo stuff :))
    This from another user:
    1. Volume up
    2. Volume down
    3. Power
    4. Volume down"

    Well...i didn't know when i supposed to press it exacltly and so I did sing to all the buttons like to a piano, more on teh volume UP key...AND IT DID START NORMAL, and no Volume Button is stuck anymore.

    I don't know what happed to be exact, but i guess the ocmbo must hae worked. And when i saw the HTC screen staign for longer than before, i did press multple times on VOlumeUP (since i read the Volume Down might be stuck).

    Hope this helps... :)
    g3org3 likes this.
    04-29-2015 06:08 AM
  12. Senordingdong2K's Avatar
    Have to think this was some sort of moisture problem.
    Fredstar and g3org3 like this.
    05-05-2015 02:12 PM
  13. sabru2013's Avatar
    check volume down 100% solve...
    05-28-2015 03:40 AM
  14. ebarrett's Avatar
    I tried all the things on this thread and nothing worked.
    I held the volume up button for 15 sections. released it ...and boom everything was as before :)
    Fredstar likes this.
    06-08-2015 11:41 AM
  15. ERIC H3's Avatar
    So i have a Nokia 1020 (and a 640xl but i love the 1020 too much to let it go). I had this issue this morning. Volume would just keep going to zero so here's what i did.

    1) Volume UP + Power = Just reset the phone and had the same issue
    2) let the phone 100% die and turn off.
    3) Held Volume DOWN + power The phone came up with a Lightning bolt and gear.
    3) Held down all four buttons at the same time Volume UP + Volume Down + Power + Camera.
    4) the phone started to just cycle restarting.
    5) I let go of the Volume UP = continued to cycle
    6) I let go of the Camera = continued to cycle
    7) Let go of the power = she came back to life. Volume worked fine.

    Laura Knotek likes this.
    07-06-2015 03:05 PM
  16. Fredstar's Avatar
    I think your right... I Dropped mine in the sink for like 4 seconds... and this is whats happening to me.. Did you ever find a fix? The hold the up volume for 15 worked until i hit the off button and turned it back on.. it started again..
    g3org3 likes this.
    08-27-2015 06:58 PM
  17. Fredstar's Avatar
    I think your right... I Dropped mine in the sink for like 4 seconds... and this is whats happening to me.. Did you ever find a fix? The hold the up volume for 15 worked until i hit the off button and turned it back on.. it started again..
    08-27-2015 06:59 PM
  18. Lucy Ansah's Avatar
    Ive been quite careless with the way i handle my phone. i keep dropping it on hard surfaces and eventually had the" Phone stuck on exclamation mark " problem too. i tried some of the suggestions on this thread; volume up, volume down, power and then volume down and it restarted the phone. it worked for my Microsoft Lumia 535.
    09-25-2015 05:10 PM
  19. imthelovergirlmwah's Avatar
    Help My Volume Stuck On 0 Any Help?
    12-30-2015 06:08 PM
  20. ASHISHAN TOPNO's Avatar
    same problem with me.. i thought i was the only one who is facing this.. volume of my phone suddenly drops to zero whenever it wants mostly while charging it..
    05-12-2016 05:23 PM
  21. Devirupam's Avatar
    Any one got the solution for volume key stuck problem??
    07-12-2016 04:01 AM
  22. g3org3's Avatar
    Yeah I had my Lumia 1320 under the rain for about five hours and its stopped working in the evening with the exclamation mark. I left it out to dry and after trying all the combinations mentioned here I just started pressing volume up button at random with the other three buttons and it eventually came on but with the volume down stuck. Been trying the volume up for 15 - 30 secs but to no avail, will post if it somehow goes back to normal.
    09-27-2016 11:28 AM

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