1. Terence John Vidal's Avatar
    My Lumia 820 died last night because of battery drain and now it wont turn on.
    Its been charging for about 7 hours and still no response. When I insert the charger there is no response from the phone. I tried soft reset but nothing happens. Please Help me
    11-14-2013 06:15 PM
  2. troylytle's Avatar
    Sometimes when that happens it takes a long time to get the soft reset to work. Try for likes minute solid.
    11-14-2013 06:17 PM
  3. Terence John Vidal's Avatar
    Its almost 8 hours since I charged it and it is still charging right now. How long will it take before it respond?
    11-14-2013 06:41 PM
  4. troylytle's Avatar
    It should have. Have you removed the battery?
    11-14-2013 07:00 PM
  5. Terence John Vidal's Avatar
    Yes and I insterted it again immediately
    11-14-2013 07:49 PM
  6. Terence John Vidal's Avatar
    Any Help?
    11-14-2013 08:40 PM
  7. troylytle's Avatar
    Last thing I can think of is a hard reset.
    11-14-2013 11:28 PM
  8. Terence John Vidal's Avatar
    I dont know how can I hard reset it. It wont turn on it seems that its not charging.
    11-15-2013 08:14 PM
  9. ttsoldier's Avatar
    When you hold the power button and volume down button for 10 seconds, the phone doesn't vibrate?
    11-15-2013 09:04 PM
  10. troylytle's Avatar
    Search the forums for the combo. I have never used it. There is a button combination though.
    11-16-2013 08:16 AM
  11. Gavincol78's Avatar
    When you hold the power button and volume down button for 10 seconds, the phone doesn't vibrate?
    When I had previously had a L800 when it froze or wouldn't turn on I had to hold the power button for approx 20 seconds for it to do a soft reset, but I think a battery pull on a L820 is pretty much the same
    11-17-2013 09:27 AM

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