No network coverage on 2G

Boyan Yordanov

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May 29, 2014
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Unfortunately, my first post on this forum would be problem related.
The thing is, whenever I enter an area where there's only 2G coverage, I lose signal, and the only way I can temporarily fix this is by restarting the phone or turning airplane mode on/off. Still, after doing that, I lose coverage in a minute or so.
On 3G - no problem at all.
I run the 8.1 Developer Preview, but had this problem even before that - I have had the device for two months now.
Before I send the phone for repair, I wanted to know what I can expect - is this software or hardware related?
Any thoughts would be greatly appreciated!
Thank you all in advance!
 

Laura Knotek

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Mar 31, 2012
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Which device do you have? Which carrier are you using? Which carrier is your device branded to?

Some carriers do not have a 2G network, for instance Bell and Telus in Canada do not.
 

Boyan Yordanov

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May 29, 2014
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I have the Lumia 820, which is not branded, and my carrier here in Bulgaria - Globul - supports and maintains 2G. 2G is actually the only available network outside the cities. As I mentioned in my first post, I actually do connect to the network, but the signal drops and is lost in a minute.
 

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