Galaxy Note 10 Deal: BOGO at Verizon!
  1. fizze17's Avatar
    I've tried to backup all the data on my phone using the backup option in the settings but each time it fails and shows the same error as error on cloud, its happening ever since cyan update, someone mind helping me out with this here....
    11-10-2014 02:57 AM
  2. Laura Knotek's Avatar
    Have you tried turning off text message backup? Sometimes it will work if that option is selected.
    11-10-2014 03:06 AM
  3. fizze17's Avatar
    Have you tried turning off text message backup? Sometimes it will work if that option is selected.
    Yup its still not working.... Any other idea
    11-10-2014 03:18 AM
  4. meet0007's Avatar
    Now it's more than a month for this issue.
    Still not solved
    11-10-2014 03:20 AM
  5. fizze17's Avatar
    Hopefully they do something about it soon
    11-10-2014 11:53 AM
  6. AmGaD-SaLaH's Avatar
    If it reaches 98%+ ....
    Then it's backed up successfully .. YES!! it happens all the time .. I tried yesterday day and it fails .. I hard reset anyways.... Then when I signed in with my Microsoft account it showed the backup 10 November .. So that what happened with me ..
    Also try this
    * delete old backups ..
    * try changing the look screen image

    Hope this helps
    11-10-2014 12:04 PM
  7. meet0007's Avatar
    If it reaches 98%+ ....
    Then it's backed up successfully .. YES!! it happens all the time .. I tried yesterday day and it fails .. I hard reset anyways.... Then when I signed in with my Microsoft account it showed the backup 10 November .. So that what happened with me ..
    Also try this
    * delete old backups ..
    * try changing the look screen image

    Hope this helps
    Yip
    after deleting old backup it's fix.
    Thank you
    11-11-2014 04:17 AM
  8. fizze17's Avatar
    Only the settings is backed up.... The app backup shows same error...
    11-11-2014 05:22 AM
  9. FAHMI BASSEM's Avatar
    The same problem here with 720
    11-11-2014 05:49 AM
  10. fizze17's Avatar
    Hmm they should launch a bug fixes update for it then, alot of developers are actually tied up now since windows is more focused on software upgrades, only giving it time will bring a solution to our problems, so lets wait I guess
    11-29-2014 12:56 PM
  11. toastertwit's Avatar
    Backups hadn't happened for 3 months...

    >>didn't work --> Deleting Old backups didn't fix it for me.
    >>did work --> Changing the lock screen image
    from the stock "blue waves on shore at night" image...to a personal picture.

    I tried again and backup worked.

    (ATT, Nokia 920, Windows Phone 8.1 update- 8.10.14203 - cyan, Win Dev Preview active)
    Last edited by toastertwit; 11-30-2014 at 01:33 PM. Reason: phone info
    11-30-2014 01:30 PM

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