03-04-2013 06:17 PM
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  1. Blkacesvf41's Avatar
    If it wasn't because my wife and I are still sharing one of the old family plans, I probably would've gone with a different carrier.
    03-03-2013 01:31 PM
  2. Edward_g's Avatar
    I've had the 822 for a few months now and I love it. The perfect device for me as well.
    I've been a Verizon customer for many years and have never had a problem with their service. I think that they have to follow their upgrade policy consistently to treat everyone fairly. It would be almost impossible to react to thousands of special circumstances that are requesting early upgrades even if its only a matter of days. And if they start making exceptions it wouldn't be fair for those that understand and play by the rules.
    03-04-2013 06:49 AM
  3. willied's Avatar
    Yeah, I guess business must be good if you can chase paying customers out of the store. Maybe I'll try another carrier. Verizon's customer service has always sucked.
    I don't know why you would expect to get an early upgrade. Just wait another week. Have at least a little patience.
    03-04-2013 03:19 PM
  4. badcat's Avatar
    I don't know why you would expect to get an early upgrade. Just wait another week. Have at least a little patience.
    Why not? They could get me on the hook for two more years. I really don't see the down side for them. It's not like I'm months away. Not to mention the rep tried to "push" my upgrade which implies it's they have a mechanism to accomplish just such a request. I tried because I'm going to be busy at work and may not have the time in the next few weeks and the crap phone they sold 18 months ago me is giving problems.
    03-04-2013 04:52 PM
  5. badcat's Avatar
    I've had the 822 for a few months now and I love it. The perfect device for me as well.
    I've been a Verizon customer for many years and have never had a problem with their service. I think that they have to follow their upgrade policy consistently to treat everyone fairly. It would be almost impossible to react to thousands of special circumstances that are requesting early upgrades even if its only a matter of days. And if they start making exceptions it wouldn't be fair for those that understand and play by the rules.
    Play by the rules? They make the rules, not the customer. And as I said in my previous post, if a rep can try to "push" my upgrade he's either bull****ting me or there is a mechanism to do that... The rules are whatever they say they are when it works for them. I wouldn't stay with them except for the fact that they have the best coverage where I live. I've had way better customer experiences with a cell provider, but the coverage was lacking.
    03-04-2013 04:57 PM
  6. o4liberty's Avatar
    Look at the article today it shows the 822 is the best selling wp8 device to date. That shows how strong of a device it is and how well Verizon is doing for windows devices.
    03-04-2013 05:02 PM
  7. badcat's Avatar
    Look at the article today it shows the 822 is the best selling wp8 device to date. That shows how strong of a device it is and how well Verizon is doing for windows devices.
    I agree. Compared to the other carriers Verizon seems to be more engaged with Windows phones. I'm guessing the 822 is doing so well because it does what most of us really want out of a phone. It seems perfect for me.
    03-04-2013 05:29 PM
  8. Mr. MacPhisto's Avatar
    Verizon is very dedicated to Windows Phone 8 - and they are becoming more and more dedicated to Nokia. They were disappointed that HTC did not offer a 32GB version of the 8X and that they refused to add LTE to the 8S. Verizon wanted the 8S, but new smartphones must have LTE.

    Verizon would really like to offer more Nokias. Nokia actually gave them a slight price break when they reduced the price to free with contract. I've heard that there is an update to the 822 coming at some point with a higher end screen and probably built in wireless charging. They really want three tiers of Nokia phones - free, $99, and $199. I have heard that the 928 may not only have a higher MP sensor than the 920, but also microSD support to go with 32GB with a faster GPU.

    Even so, I love my Lumia 822. Not surprised at the success. I expect a variant of the 720 or 620 with LTE to show up as a free phone, the 822 to see an update (and it could end up being wireless charging built in and including the wireless charger with the package), and the 920 variant.

    Verizon is concerned about letting Samsung get too much play in the WP8 market because of their strength with Android. They don't think HTC can dominate any market. So they really want to see Nokia vie with Samsung and Apple as the top phone manufacturers. Three big phone OEMs is better than one or two.
    03-04-2013 05:41 PM
  9. badcat's Avatar
    I personally don't understand manufactures decisions to have non-user replaceable batteries and non-expandable storage. That takes a few phones right out of contention for me, the 8x being one of them although I like the form factor of the 822 better anyway. I would pay a reasonable price for the 822. I'm not interested in it just because its free. I'd pay the $99 especially if they threw in the wireless charger.
    03-04-2013 05:59 PM
  10. Mr. MacPhisto's Avatar
    I personally don't understand manufactures decisions to have non-user replaceable batteries and non-expandable storage. That takes a few phones right out of contention for me, the 8x being one of them although I like the form factor of the 822 better anyway. I would pay a reasonable price for the 822. I'm not interested in it just because its free. I'd pay the $99 especially if they threw in the wireless charger.
    Exactly. I was ready and willing to pay $99 for it, but my contract expired less than two weeks before it went to zero. So I paid $49 and Verizon gave me that back when the price dropped. I think the value is incredible. Outside of lack of built in wireless charging and the lower resolution AMOLED (which still looks great), the 822 is a high end phone. 16GB internal storage, microSD expansion, Snapdragon S4 running at 1.5GHZ, and very good 8MP camera (that was another possible improvement for the 822 update - a backlit sensor). It's a great phone.
    03-04-2013 06:17 PM
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