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  1. gpstrucker's Avatar
    I tried searching the forums and couldn't find what I am looking for.

    When I try to power down my 822 (press power, swipe down) the phone powers down and then immediately reboots. Is there a trick to actually turning off this phone?
    03-25-2013 12:17 PM
  2. greycounciller's Avatar
    I take it you're doing this while phone is still plugged in to charge?
    'fraid it's a feature of WP8, battery managment for charging, phone will always power on when a power soucre is connected.
    peacefulberry likes this.
    03-25-2013 12:40 PM
  3. gpstrucker's Avatar
    I take it you're doing this while phone is still plugged in to charge?
    'fraid it's a feature of WP8, battery managment for charging, phone will always power on when a power soucre is connected.
    Nope, it does this even when not connected to charging power.
    03-25-2013 12:44 PM
  4. badcat's Avatar
    Maybe try a battery pull? I had an issue that was resolved that way. Although I was able to power mine down before yanking the battery. Although my phone froze once when I put it on the wireless charger powered off and pulling the battery was the only way to restart it. The only other thing I could think of to try would be a reset but I'd go with trying a battery pull first if it were me.
    Last edited by badcat; 03-25-2013 at 08:07 PM.
    gpstrucker likes this.
    03-25-2013 06:22 PM
  5. gpstrucker's Avatar
    Maybe try a battery pull? I had an issue that was resolved that way. Although I was able to power mine down before yanking the battery. Although my phone froze once when I put it on the wireless charger powered off and pulling the battery was the only way to restart it. The only other thing I could think of to try would be a reset but I'd go with trying a battery pull first if it were me.
    That did the trick. I pulled the battery and let it sit for 30 minutes. Now it powers down normally. Thanks.
    03-30-2013 07:33 AM
  6. badcat's Avatar
    Awesome. Never underestimate the power of the battery pull! Glad to hear that fixed it.
    gpstrucker likes this.
    03-30-2013 01:54 PM
  7. peacefulberry's Avatar
    I take it you're doing this while phone is still plugged in to charge?
    'fraid it's a feature of WP8, battery managment for charging, phone will always power on when a power soucre is connected.
    I've been trying to figure this out for a while...so when its plugged into a charger, the phone won't turn off? It'll turn off and then turn right back on? That's what mine does...
    04-07-2013 11:07 AM
  8. greycounciller's Avatar
    That's right. Battery management by Windows.
    peacefulberry likes this.
    04-07-2013 11:50 AM
  9. gpstrucker's Avatar
    small correction, I meant to say I pulled the battery for 30 seconds, not minutes
    04-10-2013 02:08 PM

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