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05-09-2015 01:56 PM
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  1. odoggyfresh's Avatar
    im having this same problem..someone please help!
    luckily mine was still under warranty. I sent it in to Nokia and got a replacement. I was running the GDR3 preview, not sure if that had anything to do with it
    11-29-2013 11:05 PM
  2. TaliZorah's Avatar
    My 822 did the same thing. I got it replaced. Got a 928 now though.
    11-29-2013 11:17 PM
  3. senai's Avatar
    I also got the same error. Though I don't know what exactly caused it though. After trying everything that you did, I took it to a Nokia shop and they said they couldn't fix it. I just had to buy another one. Sorry
    12-22-2013 12:59 PM
  4. mohdshaheerkm's Avatar
    me too had the same error screen in my device. Took to many nokia care's , but they refused to take the handset as it is out of india Handset. and they will not support. Have given the same to an third party shop, they are trying to make it work again, will keep u guys updated on the same.
    12-31-2013 06:41 AM
  5. E Lizzle's Avatar
    Bah, my 822 just pulled this stunt after the wtf Verizon "update". So that's two out of two phones in my house that died with this error since their purchase a little over a year ago. It's out of warranty so I had to buy a new one. I tried the NSU utility and the new Software Recovery Tool, both tools fail right as they start to write the firmware. My guess is there was a crap batch of flash ram.

    -E
    01-30-2014 12:30 PM
  6. odoggyfresh's Avatar
    Bah, my 822 just pulled this stunt after the wtf Verizon "update". So that's two out of two phones in my house that died with this error since their purchase a little over a year ago. It's out of warranty so I had to buy a new one. I tried the NSU utility and the new Software Recovery Tool, both tools fail right as they start to write the firmware. My guess is there was a crap batch of flash ram.

    -E
    I think the Verizon/OS updates have something to do with it for sure. as stated previously I had this "unable to find a bootable option" shortly after updating and just this past week I downloaded the new OS updated from Verizon (update 2, not 3) and about a day later parts of my touch screen stopped working. I figured this issue would be more physical damage but there aren't any instances I can think of that would have caused it (dropping the phone, water damage etc..)

    whatever it is, hopefully nokia/verizon/microsoft can figure it out.
    02-02-2014 10:38 AM
  7. tedscreamer's Avatar
    hey, i have the same problem, unfortunately i dont have the option of sending the phone back seeing as im not in the US. i tried to flash my lumia 822 with a rom i downloaded with nokia care suite, but i keep getting the error "0xFA001106: Signature check of FFU file fails. Reason(s): The FFU file is not correctly signed or not signed for this device." . . . any idea what the problem could be? or how i could fix it?. . . any help would really be appreciated.
    Just joined the forum to try and figure out how to remediate the problem with my wife's Verizon 822 (White version). I have been able to get the latest Nokia Care Suite and downloaded updated firmware (product code 059P3Z8 RM-845 VAR VRZ WHITE). I am now receiving the same error as above and am looking for what is required to get past this step. Did not see any further replies address this error with the FFU file.

    Thanks in advance.
    -STH
    02-04-2014 08:25 AM
  8. E Lizzle's Avatar
    Try the newish Nokia Recovery Tool. It didn't work for me because my phone wouldn't "take" the flashing, but you can try it

    Support - - Nokia - USA
    02-04-2014 08:51 AM
  9. tedscreamer's Avatar
    Try the newish Nokia Recovery Tool. It didn't work for me because my phone wouldn't "take" the flashing, but you can try it

    Support - - Nokia - USA
    Unfortunately, the Nokia Recovery Tool doesn't work. I get the error message that the application cannot connect to the phone. Since the phone is unable to boot up, there is no way for it to connect. I'm back to trying the Nokia Care Center application. Right now, it is behaving different that the last time. Will post an update.
    lucaspestana likes this.
    02-04-2014 06:31 PM
  10. tedscreamer's Avatar
    Unfortunately, the Nokia Recovery Tool doesn't work. I get the error message that the application cannot connect to the phone. Since the phone is unable to boot up, there is no way for it to connect. I'm back to trying the Nokia Care Center application. Right now, it is behaving different that the last time. Will post an update.
    Well, I no longer get the error "0xFA001106: blah, blah, blah", but all I get now is "Message Send Failed". I'd like to find one person who was able to fix the original problem.
    02-04-2014 07:36 PM
  11. E Lizzle's Avatar
    Well, I no longer get the error "0xFA001106: blah, blah, blah", but all I get now is "Message Send Failed". I'd like to find one person who was able to fix the original problem.
    I'm not sure anyone was able to fix the "unable to find a bootable option" issue. I think the fixes we see are for the stuck spinning gears problem. I think the "bootable option" error comes up too early in the phone's boot process and the phone can't get far enough to even accept a reflash.

    -E
    02-05-2014 07:49 AM
  12. odoggyfresh's Avatar
    Well, I no longer get the error "0xFA001106: blah, blah, blah", but all I get now is "Message Send Failed". I'd like to find one person who was able to fix the original problem.
    Yeah when I originally had the "unable to boot" problem I couldn't use the software to get to the phone either. luckily I was still under warranty and just sent it in. Other than sending it in, I was unable to find a solution as well.
    lucaspestana likes this.
    02-05-2014 03:43 PM
  13. AskaLangly's Avatar
    Hello again. Remember the earlier posts of mine about my refurb? Well, it did the same exact thing again. This time, the phone wasn't doing anything. Last thing I did on it was play a game, install a few Microsoft-related apps, and silence the phone. I wake up, just to find my phone crapped itself with the same error.
    05-16-2014 02:45 PM
  14. cad-man-06's Avatar
    The issue is with the sd memory chip used by the OS to boot your phone. It's dead. Can't be fixed by a non-tech person as it's soldered to the mainboard.
    you need a new phone. Verizon is aware of the issue. I just had the same thing happen to me.
    Thanks,
    odoggyfresh and lucaspestana like this.
    06-24-2014 09:58 AM
  15. TrophyNostalgia's Avatar
    Well this just happened to my Nokia Lumia 822. As far as I can tell there was no rhyme or reason. I set my phone down for the night and turned on a couple of alarms for the morning. The next day I woke up, realized my alarms hadn't gone off, and went to check my phone. I hit the power button and it vibrated turned on, displayed the Nokia screen, and then displayed the "No bootable option found". Needless to say it looks like I am going to need a new phone.

    Edit: On that note, what are my options as an on-contract Verizon customer? I do have their (Asurion, I think) insurance policy, but does that mean I would get a refurbished Lumia 822? I've had the phone for about a year and a half, so I'm sure all warranties are gone. I think that Lumia 822s have been out of stock for some time now, so how can I go about getting a replacement phone? I welcome any advice and suggestions. Was gonna stop by a Verizon store today.
    Last edited by TrophyNostalgia; 09-02-2014 at 09:14 AM.
    09-02-2014 07:57 AM
  16. gracevictoria88's Avatar
    i had the exact same thing happen to me, and i went to the verizon store today and they said theres nothing i can do but buy a refurbished phone. it was on a two year contract and the contract is up in january so i still have to pay for it even if it doesnt work. i do not recommend verizon or the nokia lumia to anyone.
    09-06-2014 08:48 PM
  17. drumsorbit's Avatar
    Had the same error to my 1020 about a week ago. Unable to reset or restore it and the NSRT was responding that it was incompatible. Took it to Vodafone here in London and they had to send it off. Returned about a week later with a brand new Lumia 1020 as they said it couldn't be repaired. Still under my two year contract, without insurance, but covered for a dead phone! Cost me nothing to repair.

    No real explaination as to why it died. Would really like to know more about the issue since it seems to affect different Nokia models.
    11-02-2014 02:38 AM
  18. Euell Gibbons's Avatar
    Well, my Lumia 822 just took the "Unable to find bootable option" dump as well. Found a Samsung Ativ Neo S refurb on ebay for $99 bucks, will hold me over until the 830 comes way down in price.
    11-05-2014 12:58 PM
  19. Mustang17's Avatar
    Afraid not, after the Lumia Recovery software did not recognise my 1020 when it did the same thing. I spent 2 hours downloading 1.83 gigs of software before being told this. I really just want a straight answer. I get no spinning cogs, nothing, just Error Cannot find a bootalble option. I have tried the hard reset, the soft reset, nope. In fact I cant get through the hard reset procedure as it just shows the same error. I was told to flatten the battery and it would be forced to put the OS on the phone because it thinks its dead. Nope didn't work. My flagship 1020 is not supported by the recovery tool, even though it identified the phone and downloaded the right software. Brilliant!

    Rant over..
    12-14-2014 06:20 AM
  20. vk1971's Avatar
    Bro, straight answer is - your phone is bricked.
    Positive side is that you still can salvage a case, battery, screen.
    12-17-2014 03:09 AM
  21. nani0511's Avatar
    Unable to find a bootable option in my lumia 520
    please help me. what should i do ?
    12-17-2014 07:20 AM
  22. E Lizzle's Avatar
    For the people having this issue, go to Nokia's website and try to get warranty service. When I entered my serial #, it was out of warranty. But I printed the shipping stuff anyway and sent it in. They sent me back a new phone for no charge. I think there is a hardware defect or something that causes this error and Nokia is informally doing some sort of extended coverage.
    12-17-2014 07:46 AM
  23. Indistinguishable's Avatar
    For the people having this issue, go to Nokia's website and try to get warranty service. When I entered my serial #, it was out of warranty. But I printed the shipping stuff anyway and sent it in. They sent me back a new phone for no charge. I think there is a hardware defect or something that causes this error and Nokia is informally doing some sort of extended coverage.
    I'll have to try this when I get home.
    12-19-2014 11:25 AM
  24. Kuldeep Changia's Avatar
    Hey,

    Even my phone is out of warranty facing the same issue of "unable to find a bootable option". How did u manage Nokia to replace ur phone..??.. Do let me know ..

    Thanks in advance

    Kuldeep
    01-03-2015 01:12 PM
  25. sdreamer's Avatar
    Think some users are getting this mixed up with BSOD. My 920 just BSOD'd when using GPS a few weeks back. Thought it was toast, but with help with a persistent Microsoft Store employee we got it working. It seemed like we had to time the restore process to the BSOD. Can't remember what it is, but if you got it to recognize your phone to download and then it doesn't, just keep trying after using the three button reset.
    01-05-2015 10:29 PM
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