10-05-2013 08:08 AM
29 12
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  1. BlackStarRng3's Avatar
    Somebody tell me about how long it should take for the full update should take. I have been waiting for like 2 hours literally
    08-20-2013 07:55 PM
  2. Mr. MacPhisto's Avatar
    Some people have had to wait over 2 hours for it to finish. Mine took about 45 minutes. But I also had Portico and the other Nokia updates. If you'd never updated the phone in the past, it may take longer. Wait it out and see what happens.
    08-20-2013 08:05 PM
  3. BlackStarRng3's Avatar
    good thing I didn't take the battery out yet thanks
    08-20-2013 08:09 PM
  4. Lnin0's Avatar
    Same here - my wife's phone has just been sitting on the spinning gear screen for 2hrs. How long do I give it ... what if I take the batter out, or it goes dead, while still on the gears screen?
    08-20-2013 08:27 PM
  5. BlackStarRng3's Avatar
    mine is still spinning <<< its about to make me mad forreal, this is the second time this happened. the last time it did it i had to get another phone
    08-20-2013 08:30 PM
  6. bigboy29's Avatar
    It can take ~2 hours, heard of it taking that long, depending on how many apps are installed and all that.
    08-20-2013 08:43 PM
  7. BlackStarRng3's Avatar
    oh im at the 3 hour mark now
    08-20-2013 08:45 PM
  8. pmhgeneral's Avatar
    Some people have had to wait over 2 hours for it to finish. Mine took about 45 minutes. But I also had Portico and the other Nokia updates. If you'd never updated the phone in the past, it may take longer. Wait it out and see what happens.
    My was about the same as Mr.Mac Phisto had all the other updates and took a less than a hour.
    EEverything works great.
    08-20-2013 08:50 PM
  9. Lnin0's Avatar
    3 hours of watching gears spin - what happens if you pull the battery at this point? Anyone?
    08-20-2013 09:22 PM
  10. DustinBooyah's Avatar
    I"m not sure, but I'm right there with you on the 3 hour mark. I plugged mine in.and nothing happened.

    I'd rather the battery die on me than me pull the battery though. I'm using my Droid as a backup for now.
    08-20-2013 09:54 PM
  11. ck2012's Avatar
    SMS fixed on Amber :)
    08-20-2013 11:10 PM
  12. DustinBooyah's Avatar
    I pulled the battery and got this same exact error.

    Pretty sure that's not normal.
    08-20-2013 11:36 PM
  13. mgkeath's Avatar
    Update went smoothly for me and took about 45 mins.
    Wife's phone next. Hopefully, her's will be as painless as mine was.
    08-20-2013 11:56 PM
  14. LEFT KOYL's Avatar
    What we gain with the latest yesterday htc update?
    08-21-2013 12:03 AM
  15. Huime's Avatar
    It shouldnt take more than 30min. More than that means it went into a infinite cycle in one of the process. You may try your luck and wait for it to somehow escape or skip the process or, better, prepare to recover it using NCS.
    08-21-2013 12:07 AM
  16. DustinBooyah's Avatar
    It shouldnt take more than 30min. More than that means it went into a infinite cycle in one of the process. You may try your luck and wait for it to somehow escape or skip the process or, better, prepare to recover it using NCS.
    Yeah, I'm in NCS right now looking for the firmware and I'm having trouble finding it.

    It's my first time using it. Reminds me of my old Android flashing days
    08-21-2013 12:53 AM
  17. Manojkumar_25's Avatar
    Volume is automatically changing to 13/30..
    08-21-2013 01:18 AM
  18. BlackStarRng3's Avatar
    My update took about 7 hours literally
    08-21-2013 03:18 AM
  19. Lnin0's Avatar
    I did vol- and power which got my wife's phone to restart but it went back to spinning gears. Then after some time it restarted and I thought it was ok. However, it just hung in a loop - Nokia logo, Windows logo, restart. I finally had to do the factory reset suggested from Nokia's page (power off. hold vol- and connect to charger so you get "!". press vol+, vol-, power, vol-). That reset my phone completely and it at least booted up.

    Now my problem is the O/S on my wife's phone shows exact same as mine but under Nokia 'extras & info' her version does not say Amber - its 1.5 or something instead of 1.12 - but the 'look for updates' just comes back again and again saying phone is up to date. I guess it is just looking at O/S version so I have no idea how to get Amber on my wife's phone.
    08-21-2013 08:12 AM
  20. Kevin Rush's Avatar

    Now my problem is the O/S on my wife's phone shows exact same as mine but under Nokia 'extras & info' her version does not say Amber - its 1.5 or something instead of 1.12 - but the 'look for updates' just comes back again and again saying phone is up to date. I guess it is just looking at O/S version so I have no idea how to get Amber on my wife's phone.
    I don't have the Amber update and mine says 1.12.0.1.
    08-21-2013 08:40 AM
  21. vikassolankiii's Avatar
    yesterday amber updates were available for 822 with outgoing sms issue solved, it took 15 mins to download 200MB and 20 mins to install.
    till now i have not found any bugs or any kind of issue. SMS sent and delivery report received.
    08-21-2013 09:19 AM
  22. E Lizzle's Avatar
    I did vol- and power which got my wife's phone to restart but it went back to spinning gears. Then after some time it restarted and I thought it was ok. However, it just hung in a loop - Nokia logo, Windows logo, restart. I finally had to do the factory reset suggested from Nokia's page (power off. hold vol- and connect to charger so you get "!". press vol+, vol-, power, vol-). That reset my phone completely and it at least booted up.

    Now my problem is the O/S on my wife's phone shows exact same as mine but under Nokia 'extras & info' her version does not say Amber - its 1.5 or something instead of 1.12 - but the 'look for updates' just comes back again and again saying phone is up to date. I guess it is just looking at O/S version so I have no idea how to get Amber on my wife's phone.
    The update you need will come as an update in the Store. You can also grab SysApp Pusher from the store and use it to install the extras+info and display/touch and whatever other updates there are. The same basic thing happened to me (locked up on gears, had to hard reset it) and that's how I fixed it.

    -E
    08-21-2013 12:38 PM
  23. db4williams's Avatar
    Amber update bricked my wife's 822. I downloaded it at around 6:00 p.m. last night with no issue. Once downloaded, I immediately tried to install the update. I kinda forgot about the phone after that and 4 hours later noticed that the gears screen was still on. OK, now I was getting worried but I decided to let it go. On a side note my 928 only took about 45 minutes for the whole thing to be installed. So I decided to go to bed. Woke up at 6 this morning to find that the effing gears screen was still on. Now that's down right ridiculous. Nearly 12 hours of spinning gears? So I tried to reset the phone performing all of the prescribed solutions from Nokia with no success (multiple, multiple times as well). I was running late to work so I just took it with me so I could jack with it at work. Two hours later those dam gears were still spinning. So I said to h3ll with this and went to the Verizon store down the road and had them do a warranty replacement. I told them what happened and they pretty much stared at me with blank eyes. They had no idea how to try to take of the issue themselves (how to reset the phone e.t.c.) so they just took my word for it and did all the work to get the phone replaced.

    Moral of the story, update at your own risk. I have 2 other 822's on my plan that I will NOT update until this crap gets fixed.
    08-21-2013 01:14 PM
  24. DustinBooyah's Avatar
    My phone is bricked as well. I just ordered a replacement, but for future reference:

    DO NOT PULL THE BATTERY. Ever. Do a hard reset instead.

    I can't think of a good reason as to why I did it other than being impatient and not knowing about the possibility of a hard reset. It was foolish, and I am foolish.
    08-21-2013 01:19 PM
  25. E Lizzle's Avatar
    I pulled the battery on mine because it was stuck on the gears. Then it started rebooting continuously, from the white Nokia message to the Windows Phone blue startup screen, then shutdown and repeat. To fix mine, I waited until right as it was in the shutdown phase, then held the volume down button while plugging in the charger. The screen should come up with a big exclamation mark. Then I pressed vol up, then vol down, then power, then vol down. The phone showed the gears for a bit and then was at the new phone screen. I restored using my MS account (which is a mess in itself). The Win side of things was GDR2 at that point, but I had to use SysApp Pusher to get the Nokia side of the update (Amber).

    My wife's 822, which I upgraded immediately after, had no problem.

    -E
    08-21-2013 01:29 PM
29 12

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