I had to return my 830 last night because the speaker in the headset wasn't working. I had the hardest time getting the SD card out until I found this thread. I used the tape technique and it worked perfectly. I had some packing tape so I tore a little strip and stuck it to the SD card after it was ejected. If you use the tape to pull the card up and out, it'll come out pretty easily. Definitely a strange design to have that little metal lip right where the card needs to come out, without the tape method I probably would've broke the card (or the phone!!!) trying to get it out.