1. quarlow's Avatar
    Just thought I would give a heads up that I still get an error when trying to watch videos in Netflix after updating to W10.

    I was hoping whatever fixed the issue in the real denim update would have be included in the W10 builds.

    I only have a 830, so I cannot test on other devices. I would imagine it works in W10 for phones it works on WP8.1.

    While I'm at it, Lumia Camera 5 won't open either.

    Kind of underwhelmed. This two items were my biggest reasons to take the update, get updates from MS, and cut out AT&T.

    UPDATE: Uninstalling, rebooting, and reinstalling appears to make Netflix work.
    Last edited by quarlow; 02-15-2015 at 07:32 PM. Reason: provide update
    bpnic likes this.
    02-12-2015 04:27 PM
  2. hasasimo's Avatar
    Thanks for the info. Were you having auto-restart issues at all before updating to Windows 10? If so, are those continuing?
    02-12-2015 04:59 PM
  3. quarlow's Avatar
    No, I wasn't having any issues before the update.
    02-12-2015 05:12 PM
  4. Noahma's Avatar
    Its a driver issue, drivers are not shipped with the OS, they are packaged with the firmware. Therefore you need full denim to have the fix
    02-12-2015 08:09 PM
  5. wynand32's Avatar
    Hmmm... I've never had any issues running Netflix on my RM-985. Worked with WP8.1 and still works with Windows 10.
    02-12-2015 09:14 PM
  6. Noahma's Avatar
    Hmmm... I've never had any issues running Netflix on my RM-985. Worked with WP8.1 and still works with Windows 10.
    Did your phone come with the full denim? Camera 5 and all? The issues are with the sort of half way denim. Microsoft has stated that with the newest version of Netflix (where you can choose your profile) that a Driver interferes with playback, and that they were working on the fix. Since the drivers are packaged with the firmware, It will be fixed with the full release of a full denim for the 830
    02-12-2015 10:53 PM
  7. Desynthesis's Avatar
    Netflix is bizarre--I assume it's somehow Microsoft's fault, but Crunchyroll works fine on the phone.
    02-13-2015 10:13 AM
  8. Noahma's Avatar
    Netflix is bizarre--I assume it's somehow Microsoft's fault, but Crunchyroll works fine on the phone.
    Microsoft stated late December that it was a driver error on their side of things, and were working on a fix.
    02-15-2015 03:55 AM
  9. quarlow's Avatar
    I saw in another W10 thread someone say that Netflix worked for them. They didn't give ant steps to fix it or anything. It made me think.

    I uninstalled Netflix, then did the power + vol up they have suggested before to reboot, reinstalled and bingo, it works.
    bpnic likes this.
    02-15-2015 07:28 PM
  10. Desynthesis's Avatar
    I saw in another W10 thread someone say that Netflix worked for them. They didn't give ant steps to fix it or anything. It made me think.

    I uninstalled Netflix, then did the power + vol up they have suggested before to reboot, reinstalled and bingo, it works.
    Tried the exact same steps (the reset sequence is volume down + power, volume up + power is for screencaptures), but it didn't work for me. Guess I need to wait on the full Denim update.
    02-16-2015 02:20 PM
  11. quarlow's Avatar
    Yesterday it gave me an error again, and a reboot resolved it.
    02-16-2015 02:23 PM
  12. Mr Lebowski's Avatar
    I don't believe anyone who has an 830 that HAS NOT had the Denim update when they say NETFLIX works. MS says it's a driver issue & it won't work without that patch -which is in the DENIM update only ( so far)
    02-17-2015 03:32 AM
  13. quarlow's Avatar
    All I can offer is the attached screenshots. The error I was getting in December, and a Netflix video playing today. I also included the About Us screen from my updated phone. I am using the Inside Fast option for Windows 10, but have only had the initial install. I was skeptical at first too, because opening Netflix was the first thing I did after the update and it still errored out (I didn't grab a screenshot of the error, I don't know if the error was the same). But, now it works.
    Attached Thumbnails wp_ss_20141215_0003.png   wp_ss_20150217_0001.png   wp_ss_20150217_0002-1-.jpg  
    02-17-2015 10:56 AM

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