1. Windows Central Question's Avatar
    my data connection is turned off but the 4G symbol still shows
    04-24-2015 02:53 PM
  2. gpobernardo's Avatar
    Welcome to Windows Central.

    That's strange. Try any or all of the following:

    1. Activate Airplane Mode and then disable it after 5-10 seconds.

    2. Restart your phone (Power off, then power on).

    3. Perform a soft reset (press and hold volume down button and power button until your phone reboots).

    4. Under your phone Settings > cellular+SIM, verify that "Data connection" is indeed turned off. You may also limit the "Highest connection speed" to either 2G and 3G and see if that "removes" the "4G" symbol that you're seeing.

    You may need to create a Windows Central account to be able to respond to this thread.
  3. gpobernardo's Avatar
    Welcome to Windows Central.

    That's strange. Try any or all of the following:

    1. Activate Airplane Mode and then disable it after 5-10 seconds.

    2. Restart your phone (Power off, then power on).

    3. Perform a soft reset (press and hold volume down button and power button until your phone reboots).

    4. Under your phone Settings > cellular+SIM, verify that "Data connection" is indeed turned off. You may also limit the "Highest connection speed" to either 2G and 3G and see if that "removes" the "4G" symbol that you're seeing.

    You may need to create a Windows Central account to be able to respond to this thread.
    Laura Knotek likes this.
    04-24-2015 03:20 PM

Similar Threads

  1. Cannot log onto Nokia account.
    By djeire84 in forum Windows 10 Mobile Insider Preview
    Replies: 2
    Last Post: 04-24-2015, 04:04 PM
  2. Replies: 1
    Last Post: 04-24-2015, 03:40 PM
  3. review icon on nokia lumia 1020 is missing
    By charlyndon ochia in forum Nokia Lumia 1020
    Replies: 0
    Last Post: 04-24-2015, 02:29 PM
  4. Microsoft rebranding Nokia Store at the Eldorado Mall in So Paulo, Brazil
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 04-24-2015, 02:11 PM
  5. Replies: 1
    Last Post: 04-24-2015, 01:45 PM
LINK TO POST COPIED TO CLIPBOARD