1. jennadam15's Avatar
    Title is self-explanatory. Saw that the Microsoft store is selling the 830, no contract, for AT&T and was thinking about picking it up to use on T-mobile.
    06-02-2015 01:08 PM
  2. tuxedo323's Avatar
    I am using one right now. You should get the RM 935 which is the factory unlocked version. Microsoft sells that one at their stores and it gets full LTE bands for T-Mobile.
    06-02-2015 01:14 PM
  3. YanivC's Avatar
    jennadam15 I bought one on eBay for $200 unlocked and I'm using it on T-Mobile just fine. Love the phone and I can't wait for Windows 10!
    Also, you can definitely get the AT&T version and request an unlock code from AT&T. How much were they selling the AT&T version for?
    06-02-2015 01:33 PM
  4. jennadam15's Avatar
    Interesting note on that....they are sel the AT&T version, no contract for $399 WITH a free fit Bit Flex included.

    (SORRY HAD TO REMOVE LINKS BECAUSE NOT ENOUGH POSTS YET. Goto Microsoftstore website to see)

    The Unlocked version is $449 with NO free extras

    But yes, I was going to get the No Contract one and get the free fit bit and then just Call AT&T and unlock it. But I guess my question is, would they only be required to unlock it for customers?

    Also the 830 is confirmed for Windows 10 upgrade?
    06-02-2015 02:28 PM
  5. gordonfink's Avatar
    From ATT's Unlock Portal. They will unlock for non-customers. I don't know if a brand new phone, never used on their system, qualifies or not from the below requirements.

    General Requirements for All Unlock Requests
    • The device must be designed for use on, and locked to, the AT&T wireless network. (For help see Device Unlock Support )
    •It must not be reported lost or stolen.
    •It’s not associated with fraudulent activity.
    •All the device’s service commitments and installment plans are completed, and all early termination fees are paid in full.
    •The device is not currently active on a different AT&T customer’s account.
    •If you performed an early upgrade, you must wait the 14-day buyer’s remorse period before you can request to unlock your previous device.



    Postpaid Customers
    •Your account must be active for at least 60 days, with no past due or unpaid balance.



    Note: An eligibility notification to unlock your device will be sent to your myAT&T account.





    Prepaid / GoPhone
    •The device must be active for at least six months of paid service.



    Non-AT&T Mobility Customers
    •You’ve never had an AT&T wireless account and you meet the General Requirements for unlock requests.
    06-02-2015 03:00 PM
  6. jennadam15's Avatar
    Think that is a YES then based on the "Non-AT&T Mobility Customers" line. Thanks.
    06-02-2015 03:26 PM
  7. hasasimo's Avatar
    If you buy from Ebay, make sure it's an RM-985 variant. Most of the $200ish range ones are RM-984. You won't get LTE.

    That said, I'm using a Microsoft Store-bought RM-985 variant (unlocked) on T-Mobile with 0 problems. LTE, SMS, MMS, Visual Voicemail, etc. all work flawlessly. I think it's nicer than the AT&T version since it has the silver chassis vs the black one, plus I didn't want to deal with unlocking the AT&T model (it's been quite a hassle in the past). Also, the AT&T version doesn't say "Nokia" on the front for some reason.

    The first few I got had some issues and the Microsoft Store swapped them out without question. It was very convenient buying from them.
    pankaj981 likes this.
    06-02-2015 04:05 PM
  8. holymell's Avatar
    I'm using an unlocked rm-984 that I found on Amazon for less than$250. It works really well for me. I was very worried that the lack of LTE would slow it down, but so far I have noticed absolutely no difference not having LTE.

    But I guess that wasn't really what your question was about. I'm having no issues on t-mobile at all. I actually had to switch carriers to use the phone and I've not been disappointed by the switch or the 830, even though it's supposed to be lower quality than the rm-985. I would recommend the rm-985, though, because while my experience with the rm-984 on t-mobile has been great, it may not be a universal experience. Also, because mine is the international unlocked version, there is absolutely no warranty attached to it, so that kind of blows.
    06-04-2015 09:40 PM
  9. Mr Lebowski's Avatar
    I am using one right now. You should get the RM 935 which is the factory unlocked version. Microsoft sells that one at their stores and it gets full LTE bands for T-Mobile.
    RM-985 you mean
    06-04-2015 11:27 PM
  10. Mr Lebowski's Avatar
    Think that is a YES then based on the "Non-AT&T Mobility Customers" line. Thanks.
    ATT won't unlock a phone from a Non ATT customer unless you become an ATT customer...why would they unlock a new locked to ATT phone and you just go to the competition. You better read the FULL disclosure on ATT not just parts of it that make it sound as though they will do it for you.
    06-05-2015 12:13 AM
  11. pankaj981's Avatar
    ATT won't unlock a phone from a Non ATT customer unless you become an ATT customer...why would they unlock a new locked to ATT phone and you just go to the competition. You better read the FULL disclosure on ATT not just parts of it that make it sound as though they will do it for you.
    Well they do unlock off contract or non activated AT&T phones (been there done that) but once it's activated even for a second on their network then AT&T won't budge
    06-05-2015 12:58 AM
  12. Mr Lebowski's Avatar
    Well they do unlock off contract or non activated AT&T phones (been there done that) but once it's activated even for a second on their network then AT&T won't budge
    Sure off contract but not just someone who bought a new locked ATT phone and wants it unlocked and has had no relationship (off contract is ) with ATT or plans to.
    06-05-2015 01:33 AM
  13. pankaj981's Avatar
    Sure off contract but not just someone who bought a new locked ATT phone and wants it unlocked and has had no relationship (off contract is ) with ATT or plans to.
    By locked you mean only contract phones right? Because unactivated prepaid phones can be unlocked
    06-05-2015 07:11 AM
  14. TimmyzBeach's Avatar
    Just this past weekend I went to the local Microsoft Store and bought the unlocked RM-985 model. My T-Mobile micro SIM worked as expected and I get LTE all over the metro area. I had to enable Visual Voicemail, as it was not enabled by default and I had to enter the APN information for MMS to work properly. After that, and a reboot, it works great.

    I hope that helps.
    06-09-2015 11:28 AM
  15. hasasimo's Avatar
    Just this past weekend I went to the local Microsoft Store and bought the unlocked RM-985 model. My T-Mobile micro SIM worked as expected and I get LTE all over the metro area. I had to enable Visual Voicemail, as it was not enabled by default and I had to enter the APN information for MMS to work properly. After that, and a reboot, it works great.

    I hope that helps.
    That's odd. T-Mobile worked for me right out of the box... Visual Voicemail, MMS, and all. All I did was insert my SIM. Mine is the RM-985 from the Microsoft Store as well.
    06-09-2015 04:08 PM
  16. mark233's Avatar
    That's odd. T-Mobile worked for me right out of the box... Visual Voicemail, MMS, and all. All I did was insert my SIM. Mine is the RM-985 from the Microsoft Store as well.
    Ditto.
    06-09-2015 04:57 PM
  17. Mr Lebowski's Avatar
    That's odd. T-Mobile worked for me right out of the box... Visual Voicemail, MMS, and all. All I did was insert my SIM. Mine is the RM-985 from the Microsoft Store as well.
    Just this past weekend I went to the local Microsoft Store and bought the unlocked RM-985 model. My T-Mobile micro SIM worked as expected and I get LTE all over the metro area. I had to enable Visual Voicemail, as it was not enabled by default and I had to enter the APN information for MMS to work properly. After that, and a reboot, it works great.

    I hope that helps.
    Ditto.
    If you were a TM customer and had VVM it goes with your number and if your phone supports it, it works right sway.
    06-09-2015 09:14 PM

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