1. Windows Central Question's Avatar
    I am trying to revert back to Windows phone 8.1 from windows phone 10 TP.
    After a lot of trying on different pc's i got my L830 recognized by windows phone recovery tool and nokia recovery tool. although nokia recovery tool is saying that my phone isnt supported and that i should use the windows phone recovery tool.

    Problem is: Window phone recovery tool sees my phone and says that there is an older software version available. but as soon as the install reaches Switching phone to Flash-mode > Checking anti-theft protection, it fails.

    I could really use some help.
    09-27-2015 05:36 AM
  2. colinkiama's Avatar
    Disable your pin lock and check your settings if you have the reset prevention mode enabled. I think it was somewhere in the find my phone section or update & security
  3. colinkiama's Avatar
    Disable your pin lock and check your settings if you have the reset prevention mode enabled. I think it was somewhere in the find my phone section or update & security
    09-27-2015 05:49 AM
  4. SmikeCraft's Avatar
    I disabled my Sim pin code. Also my L830 doesn't have reset prevention. Still the same error.
    09-27-2015 06:01 AM
  5. SmikeCraft's Avatar
    Already fixed it with the nokia software updater for retail 4.3.2. Worked perfectly. It even updated the phone to 8.1.2.
    09-27-2015 12:09 PM

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