1. qbrick's Avatar
    A few months ago I encountered the infamous 'screen peeling off problem'. After sending the device for repair I received a whole new unit in return.
    On the second look it became apparent that the metal frame of the returned device differed a lot concerning surface finish and even color.
    The phone that went to repair had a deep black and very matte metal finish while the new one's color is much lighter (wouldn't even call it black) and the surface is very smooth.
    Did anyone else noticed this?
    12-12-2015 07:11 AM
  2. mjyumping's Avatar
    It could be that they have sent you a lumia 950 or 550 accidentally. Can we see any pics of your new device?
    12-12-2015 07:54 AM
  3. xandros9's Avatar
    If its an 830 otherwise, I think I know what happened:

    The 830 came in two different metal frames.

    A dark grey for AT&T and a silver for the rest of the world. I think you just got a phone that had a different frame at least.
    libra89 and 920Walker like this.
    12-12-2015 02:04 PM
  4. qbrick's Avatar
    It's for sure a 830 and the frame is not the silver one of the models with the other-than-black color variants.

    II noticed it first when I looked at the much more accentuated antenna parts on the upper and bottom frame. Those are actually deep black.
    Not so much the frame.
    My guess would be, that the problems with the display glass coming off at some handsets initiated a change in finishing the metal frame to which the glass is glued.
    12-13-2015 03:45 AM
  5. xandros9's Avatar
    Interesting, want to show us some photos? I'm pretty curious about this.
    12-13-2015 12:48 PM
  6. 920Walker's Avatar
    Speculating here...maybe refurbished devices have the metal trim assembly refinished with a different method and no polishing to save money or improve grip?
    12-13-2015 12:53 PM
  7. qbrick's Avatar
    The picture I took today was under 'neutral' light conditions, I'm afraid though it just gives a slight hint to what I'm pointing at.
    Attached Thumbnails wp_20151215_14_38_07_pro-1500.jpg  
    12-15-2015 08:53 AM
  8. xandros9's Avatar
    That looks just like my ATT 830 when I owned one.
    12-15-2015 05:10 PM
  9. Mr Lebowski's Avatar
    Same as the ones sold in Canada by most of the mobile carriers.
    01-10-2016 12:17 AM
  10. Matej25's Avatar
    Have the same finish here in Slovakia.
    01-15-2016 03:09 AM

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