1. Abdul-Aziz Elloker's Avatar
    Hi

    When making or receiving calls, the microphone doesnt work. only when i switch to loudspeaker or insert a headset.

    All other apps work fine where the mic is required, i.e. sending voice notes over whats app, making voice recordings, etc.

    is this a software related issue or is it hardware. I see people have been complaining about this since last year.

    this started on Monda 22 May 2017.

    please assist

    thank you
    05-25-2017 03:17 AM
  2. jirkahtc's Avatar
    HW fault microphone number 1.
    05-27-2017 01:49 AM
  3. binod049's Avatar
    Hi

    When making or receiving calls, the microphone doesnt work. only when i switch to loudspeaker or insert a headset.

    All other apps work fine where the mic is required, i.e. sending voice notes over whats app, making voice recordings, etc.

    is this a software related issue or is it hardware. I see people have been complaining about this since last year.

    this started on Monda 22 May 2017.

    please assist

    thank you
    I am having the same exact problem with my lumia 830. Try soft/hard reset dozen times but nothing helped. even took it to nokia service center in Bangalore, India, but even they could not fix it. Damn! I even tried changing the following part, but didn't work. I have no clue what;s wrong with the phone and what exactly thsi can be fixed?

    61zd9xbo86l._sl1500_.jpg
    06-05-2017 09:04 AM

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