When does your card get billed for pre-orders?

jdevenberg

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Jul 19, 2011
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I have only ever pre-ordered phones from Amazon before, and I know they don't charge your card until the item ships. But, Amazon wants $120 for an upgrade for the 900, so I won't be going that route. Does anyone know when AT&T charges your card? Is it at the time you pre-order or when your phone ships? What about Wal-Mart?
 

Adiliyo

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it should be when the order ships, but if you use a debit card, they may place a hold on the amount that will go away in a couple days, or it being so close to shipping next week, may just go through.

generally though, most companies won't charge your card until they've shipped your product.
 

krisguy

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AT&T charges when it is shipped. When you get the email with the tracking number, your card has been charged.

Sent from my Lumia 900 using Board Express
 

cwgolfgti

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I just pre-ordered through AT&T's webstie. I used a debit card.
I was charged $1.00 three times, then $99.99 after that at the time I submitted the order.

Im wondering if that is a hold on the money and will drop off or what? Because all i have left in my bank account is 80 bucks. I dont want them to try and process the full amount later and have it declined due to not enough funds then have the ordere canceled.
 

jimski

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Pre-ordered in-store (AT&T Corporate Store) today and re-upped my contract and paid for the Lumia at the same time. Pick up later this week.

Sent from my HTC Surround using Board Express
 

eastbayrae

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That is an 'merchant hold' and it can stay there up to 4 days. If the merchant does actually request the money by then the hold comes off the card and the charge disappears.
 

Bgrubb

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Dec 14, 2011
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I have only ever pre-ordered phones from Amazon before, and I know they don't charge your card until the item ships. But, Amazon wants $120 for an upgrade for the 900, so I won't be going that route. Does anyone know when AT&T charges your card? Is it at the time you pre-order or when your phone ships? What about Wal-Mart?
I pre ordered yesterday and haven't been charged yet. But AT&T usually debts when it ships.
 

jmerrey

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Dec 9, 2010
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I ordered mine yesterday, I have a cc charge in my bank account for the amount, but the charge itself is still in the "processing" state. Interesting, I haven't recieved any email about the order, but I can look up the order on AT&T's website, and it's "pending" so I'm not worried.
 

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