04-06-2012 12:42 PM
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  1. AndreaCristiano's Avatar
    I've called the store before, but they seem more clueless than the customer service people. Read in another thread that people who ordered in-store may not receive it until 4/7 or 4/9.
    i read it but that sounds like conjecture to me. Nothing solid.
    PS does anyone know how standard overnight is sent is it rail or plane?
    04-05-2012 06:40 PM
  2. Kendo45's Avatar
    i read it but that sounds like conjecture to me. Nothing solid.
    PS does anyone know how standard overnight is sent is it rail or plane?
    Just called the store again. He said 4/9 and not to expect tracking information until 4/7

    Trollolololol.
    04-05-2012 06:41 PM
  3. stars200's Avatar
    ordered in the store on 3/30 at 12n. Went off back order this morning but no tracking as of yet. Just chatted with ATT and get this again.

    Please wait for a site operator to respond.

    You are now chatting with 'Lavaisha '

    Lavaisha : Hello, thank you for chatting with AT&T today. I see that you have a question regarding the details of an order. Is that correct?

    Kevin George: yes

    Kevin George: I want to see if there is a tracking number yet for my order and if it is going to ship tonight.

    Lavaisha : I will be happy to help you with that!

    Lavaisha : In order to protect your privacy, may I please have the First Name, Last Name, and the last four digits of the Social Security Number associated with this account?

    Kevin George: sure, Kevin George

    Lavaisha : Thank you can you provide the order number?

    Kevin George:

    Lavaisha : Thank you, your order is currently backordered.

    Lavaisha : We are waiting for additional inventory. Unfortunately, we do not have an anticipated delivery date as inventory levels vary from day-to-day. You will receive an e-mail from us when your item has shipped.+

    Kevin George: It went off backorder online this morning and shows processing

    Lavaisha : Okay, you will receive an email with tracking information when your order ships.

    Kevin George: But your saying you do not know when this will be, correct

    Lavaisha : Correct, tracking information has not been generated yet.
    04-05-2012 06:49 PM
  4. stars200's Avatar
    On the phone with the store now. Refreshed my screen and shows shipping date of 4/4 now which was blank, but no tracking number
    04-05-2012 06:59 PM
  5. Dave Blake's Avatar
    On the phone with the store now. Refreshed my screen and shows shipping date of 4/4 now which was blank, but no tracking number
    Same thing happened to me just a minute ago. Check your original email where it says check your order "here" is a link that is where I was able to get my tracking number.
    04-05-2012 07:04 PM
  6. brandon_powell's Avatar
    Good news in store orderers (yes I know that's not a word) I just got my tracking number , I ordered in store 12:30 CST on the 30th. So if you ordered in store go check your status! :)
    04-05-2012 07:05 PM
  7. stars200's Avatar
    Ok...finally good news. The store said that he showed it backordered on the 31st as the only information he had. However there was what looked like a fedex tracking number that did not show anything when he tracked it. He said still expect tomorow. I got off the phone with him, tried the number at the FedEx site that he gave me and it shows picked up about 10 min ago with expected delivery 4/6 by 3pm. Yeah!!!
    Last edited by stars200; 04-05-2012 at 07:17 PM.
    04-05-2012 07:09 PM
  8. tjwheels's Avatar
    I also ordered in store and now have all my shipping information. Standard Overnight with 3:00 PM delivery via FedEx. Michigan address here.
    04-05-2012 07:15 PM
  9. AndreaCristiano's Avatar
    got my email now after it shipped lol but i got it
    04-05-2012 07:16 PM
  10. Gaiking's Avatar
    Shipped....Now I can go hang with the cool kids....so long losers!!!!
    04-05-2012 07:42 PM
  11. kevinrstruck's Avatar
    Mine status still says processing.

    I called the AT&T corporate store where I ordered the phone last Saturday. The associate tells me that the phone is not out yet and I should get it no later than Tuesday or Wed next week. I told him I had friends locally who also ordered in the store and received tracking numbers today for delivery tomorrow. He said, they should be hush hush about that because Nokia forbid AT&T from delivering the phones prior to the launch on Sunday or Monday.

    When I said I have been looking at several internet forums with people posting that they have also received tracking numbers for delivery, he said,

    "don't believe everything you read, it is the internet ya know. Again Nokia is not allowing us to ship these phones until Monday."

    When I told him, he was the 4th person I have spoken to and the 4th different answer to my question, he said,

    "Well, I am not sure why you would call me, it is a pre-order and I can't see pre-orders in the system".

    I thanked him for his wealth of knowledge and promptly hung up. Yes this is a corporate store.

    Just goes to show us how well the Massive Training and PR campaign for this phone is working out.

    Unreal. Hats off to you AT&T.


    Funny, just checked my order status and it now says shipped and I have a Fedex number...so tempted to call that ***** back.
    Last edited by kevinstruck; 04-05-2012 at 07:52 PM. Reason: Update:
    04-05-2012 07:48 PM
  12. apoc527's Avatar
    Lol
    04-05-2012 07:52 PM
  13. Dave Blake's Avatar
    ATC Logistic ships till 11pm central time hold out hope guys the day isn't over for another 4 hours.
    04-05-2012 07:54 PM
  14. Gaiking's Avatar
    Mine status still says processing.

    I called the AT&T corporate store where I ordered the phone last Saturday. The associate tells me that the phone is not out yet and I should get it no later than Tuesday or Wed next week. I told him I had friends locally who also ordered in the store and received tracking numbers today for delivery tomorrow. He said, they should be hush hush about that because Nokia forbid AT&T from delivering the phones prior to the launch on Sunday or Monday.

    When I said I have been looking at several internet forums with people posting that they have also received tracking numbers for delivery, he said,

    "don't believe everything you read, it is the internet ya know. Again Nokia is not allowing us to ship these phones until Monday."

    When I told him, he was the 4th person I have spoken to and the 4th different answer to my question, he said,

    "Well, I am not sure why you would call me, it is a pre-order and I can't see pre-orders in the system".

    I thanked him for his wealth of knowledge and promptly hung up. Yes this is a corporate store.

    Just goes to show us how well the Massive Training and PR campaign for this phone is working out.

    Unreal. Hats off to you AT&T.


    Funny, just checked my order status and it now says shipped and I have a Fedex number...so tempted to call that ***** back.
    The guy is a fool...mine is coming from Fort Worth TX and delivery is tomorrow.
    04-05-2012 07:59 PM
  15. Dylan Dinh's Avatar
    This is my first post on this 4rum. I'm writing this to let people who were waiting hopelessly like me. I just logged into my Account using my phone number where I pay my bills monthly. I chose the My Orders tab and check my order status; it said to me my Lumia 900 was shipped. I did not receive any email from AT&T so I feel hopeless. I did try to check my order status from another link of AT&T which is showed in my Order Confirmation when I made a pre-order. That link sucks, the last updated from it was on April 1st and keep telling me my order is processing (as I'm writing this).
    So, you guys should give it a last shot to check your main account if you're already AT&T customers.

    I can't wait till tomorrow to get a hand on my new baby. And yes, F*** the iPhone :P I get rid of it.

    For some reasons. When you logged in your AT&T account. You need to click on ACCOUNT NUMBER: (your account number) to get into an overview page of your account. From there you should go to the page that I meant b4. IF you not click on the ACCOUNT NUMBER link, you will get into the standard order status page which doesn't work.
    Last edited by Dylan Dinh; 04-06-2012 at 01:09 AM.
    04-06-2012 12:57 AM
  16. stars200's Avatar
    Mine status still says processing.

    I called the AT&T corporate store where I ordered the phone last Saturday. The associate tells me that the phone is not out yet and I should get it no later than Tuesday or Wed next week. I told him I had friends locally who also ordered in the store and received tracking numbers today for delivery tomorrow. He said, they should be hush hush about that because Nokia forbid AT&T from delivering the phones prior to the launch on Sunday or Monday.

    When I said I have been looking at several internet forums with people posting that they have also received tracking numbers for delivery, he said,

    "don't believe everything you read, it is the internet ya know. Again Nokia is not allowing us to ship these phones until Monday."

    When I told him, he was the 4th person I have spoken to and the 4th different answer to my question, he said,

    "Well, I am not sure why you would call me, it is a pre-order and I can't see pre-orders in the system".

    I thanked him for his wealth of knowledge and promptly hung up. Yes this is a corporate store.

    Just goes to show us how well the Massive Training and PR campaign for this phone is working out.

    Unreal. Hats off to you AT&T.

    .
    This kind of funny to me as well. The Wednesday before the Preorder I walked in to a corporate store since I heard that some of the employees had the Lumia. They were busy but I ended up with 3 sales guys around me all talking about the phone. They let me see and play with both the black and cyan. Which is exactly what I wanted to see. I was not sure which color I wanted. The 31st the day after I preordeed, walked back in the same store and ask to see on. I wanted it show it to my wife in hopes she would order as well. The guy that met me at the door refused to show us one since they were not released yet. I told him I was in a few days ago and I had 3 employess showing them to me. I had also preordered one and was using the guy that I purchased from(he was not there) He was really rude and said he would like to know who they are because that cannot happen. I shook my head and left and went to the store just down the block and did not have any trouble there.

    All is well, my phone shows sitting at the Fedex location in Plano and will be delivered today.

    How did this guy expect to do preorders if he was unwilling to let people look at them.
    04-06-2012 08:46 AM
  17. Dylan Dinh's Avatar
    This kind of funny to me as well. The Wednesday before the Preorder I walked in to a corporate store since I heard that some of the employees had the Lumia. They were busy but I ended up with 3 sales guys around me all talking about the phone. They let me see and play with both the black and cyan. Which is exactly what I wanted to see. I was not sure which color I wanted. The 31st the day after I preordeed, walked back in the same store and ask to see on. I wanted it show it to my wife in hopes she would order as well. The guy that met me at the door refused to show us one since they were not released yet. I told him I was in a few days ago and I had 3 employess showing them to me. I had also preordered one and was using the guy that I purchased from(he was not there) He was really rude and said he would like to know who they are because that cannot happen. I shook my head and left and went to the store just down the block and did not have any trouble there.

    All is well, my phone shows sitting at the Fedex location in Plano and will be delivered today.

    How did this guy expect to do preorders if he was unwilling to let people look at them.
    That guy sucks, he's so selfish.
    04-06-2012 12:42 PM
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