04-09-2012 03:07 PM
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  1. FiveFngrsOfDef's Avatar
    Just received my ship email!
    04-05-2012 08:02 PM
  2. AllPhoneNews's Avatar
    My new excuse is "I have located the order. Your device has been ordered during a special pre-order event. Pre-ordered devices are processed on a first-come, first-served basis. The tracking number and the estimated delivery date has not been updated to the system, yet. You will receive an e-mail when the tracking information and delivery date is updated into the order. "
    04-05-2012 08:03 PM
  3. AllPhoneNews's Avatar
    " I understand your concern. All of the Nokia phones were to ship today. I am sorry for the problems you are encountering. "
    04-05-2012 08:04 PM
  4. AllPhoneNews's Avatar
    I was directed to call 800-331-0500...calling now
    04-05-2012 08:07 PM
  5. Inkerguy's Avatar
    Weird. Now I have a shipping date of '4/4/12'. Hopefully the tracking number follows soon :D
    04-05-2012 08:08 PM
  6. Arinoshoes's Avatar
    I ordered my lumia at 3:00 p.m. on 3/30 so I expected to be among the first to see a shipping status on the website. At 5:30 I called to see what was going on, and was told that there was some information pending on my order and it hadn't been processed (despite receiving a confirmation email on 3/30). They fixed whatever needed fixing (I'm pretty sure it was related to me shipping the phone to an address different than my billing address--in another state) and although they told me they couldn't predict where I was in the queue and that it was possible my phone wouldn't be shipped until Monday or Tuesday, I finally saw the shipped status about an hour later.

    The lesson here is it's probably worth calling to see what's going on with your order to make sure it isn't stuck in the system. I flipped out after I was told it may not ship until next week, but they turned the order around very quickly once the issue was reconciled.
    04-05-2012 08:09 PM
  7. danielm298's Avatar
    Hey Everyone. I just wanted to let you know that talking to a Rep or Checking the order status on the ATT web site has been very buggy. It shows processing, blah, blah.

    However, i called 1-866-391-0749 and entered my WIRELESS number for my order and it stated that my order has been processed and is in the warehouse to be shipped and i should get an email soon.

    This seemed to give me the most accurate information, so call that number! ;)
    However, i called 1-866-391-0749 and entered my WIRELESS number for my order and it stated that my order has been processed and is in the warehouse to be shipped and i should get an email soon.

    * this worked for me!!!! try it, i got a tracking number and it said my phone shipped!!!!!!
    04-05-2012 08:10 PM
  8. sting7k's Avatar
    I just got an email saying my Lumia has shipped!
    04-05-2012 08:12 PM
  9. AllPhoneNews's Avatar
    F u all :d
    04-05-2012 08:17 PM
  10. tbeagl's Avatar
    Just got mine :D
    04-05-2012 08:17 PM
  11. AllPhoneNews's Avatar
    Just got a text that said "Check your status online at Att.com/orderstatus" but my login doesn't work...
    04-05-2012 08:19 PM
  12. fonephool's Avatar
    Just got a text that said "Check your status online at Att.com/orderstatus" but my login doesn't work...
    Got my tracking number about 3pm CDT today. Waiting for tomorrow......
    04-05-2012 08:22 PM
  13. AllPhoneNews's Avatar
    Got my tracking number about 3pm CDT today. Waiting for tomorrow......
    Through text?
    04-05-2012 08:23 PM
  14. fonephool's Avatar
    Through text?
    No, email... I had called the online automated phone about 30 minutes before that and it still said it was "processing".
    04-05-2012 08:28 PM
  15. Inkerguy's Avatar
    And JUST now got the tracking number. Will be here tommorow by 3 :) Looks like my window cleaning workday just got lighter
    04-05-2012 08:39 PM
  16. bellyer1's Avatar
    I ordered a Cyan Lumia 900 for my wife and a black one for myself in an AT&T store in Chicago on the morning of March 30th. As of 30 minutes ago, they have both shipped! I can't wait! After my Samsung Focus broke two weeks ago, I had to switch back to my old HTC Tilt 2 WinMo phone and it has been torture. I can't wait to ditch this old WinMo phone and get back to Windows Phone!
    04-05-2012 08:41 PM
  17. Gaiking's Avatar
    On it's way from FT Worth TX via FedEx...Delivery is tomorrow in Boston.
    04-05-2012 08:41 PM
  18. gtbuzz's Avatar
    Sigh. Still no tracking number for me, despite ordering within the first 30 minutes of the online page going live. Losing hope.
    04-05-2012 08:46 PM
  19. awneze's Avatar
    MY order status finally changed from processing (pending shipment) to Shipped. YAY!! expected delivery is 3PM tomorrow.
    I pre-ordered at the store on Saturday MAr. 31st
    04-05-2012 08:47 PM
  20. choover's Avatar
    Just got my shipping notice.

    Ordered Cyan in store on the 31st at noon.
    I suspect it just takes a while to get into fedex's systems. I would only worry if you don't get the notice by the morning.
    04-05-2012 08:48 PM
  21. drjekel_mrhyde's Avatar
    However, i called 1-866-391-0749 and entered my WIRELESS number for my order and it stated that my order has been processed and is in the warehouse to be shipped and i should get an email soon.

    * this worked for me!!!! try it, i got a tracking number and it said my phone shipped!!!!!!
    I just got that also. Fedex over night but they didn't have the tracking number yet. Ordered April 1st. Fingers crossed for tomorrow but won't hold my breath
    04-05-2012 08:49 PM
  22. BurlyDuck's Avatar
    Yes, I too was freaking out a bit today waiting for word on shipment. :blush: Just got the update!

    Ordered in an AT&T store on Friday the 30th, after work around 7pm PST. Chose delivery to store.

    About 30 minutes ago the order status showed tracking numbers (going nowhere), and status remained In Progress.

    10 minutes later than that, the status flipped to Shipped, and the FedEx tracking numbers resolved with details (one for phone, one for sim).



    Delivery set for April 6th by 3:00PM PST.

    04-05-2012 08:50 PM
  23. bimbojr1's Avatar
    still processing.. order at Att store on the 30 .. :dry
    04-05-2012 08:56 PM
  24. dasfoto's Avatar
    still processing.. order at Att store on the 30 .. :dry
    Ordered a Black and Cyan at a corp store on Saturday 3/31. Have tracking numbers for both. Yay! May be as late as 4:30 before they arrive tomorrow. That's okay. At least they are arriving tomorrow!
    04-05-2012 08:59 PM
  25. socialcarpet's Avatar
    New customer, I ordered in-store late on March 30th (right before the store closed, say 7:30 pm)

    My order was just updated within the last hour or so, probably around 8 pm tonight to show a FedEx tracking number, but it still says "in progress" I'll check again before bed probably, who knows maybe I will get it tomorrow, that would be outstanding.
    04-05-2012 09:02 PM
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