screen won't appear after finished with a call...proximity sensor issue?

[identity-x]

Anybody else have this issue?

Whenever I finish with a call and pull it away from my face to press "End Call" the screen stays dark until I press the volume or power button.

Not a particularly pressing issue, but annoying nonetheless.



(Thinking aloud...I wonder if I'll be able to exchange it for one of the white Lumia's and still be able to get $100 off my bill. )

 

[the_thunderbird]

Sounds like a hardware issue to me. I have had two 900s not and both didn't have that issue.

 

[mayoo]

I think this may be as by design. First check ur screen timeout sec value. If u set that to 30sec and ur call is longer then screen will for sure lock



Sent via Lumia 900 using Board Express

 

[CDG]

Both of mine do that, although I am not sure it is as short as 30secs (screen time out duration). I have been on some 5-10 min calls and screen turns back on.

It is not a deal breaker but wish there was something mentioned about it by Nokia, so we would know what to expect.

 

[identity-x]

I hadn't thought about the screen timeout value. Most calls I make are relatively short and I don't recall whether it worked after making longer calls. Will check it out!

 

[Gaiking]

For me, if the other person hangs up first the screen doesn't light up...If I move to hang up first the screen will light up.

I don't know if it's by design or not but it can be disconcerting.

 

[identity-x]

For me, if the other person hangs up first the screen doesn't light up...If I move to hang up first the screen will light up.

I don't know if it's by design or not but it can be disconcerting.

Not the case here.

Sometimes I'll move the phone away and seconds will pass without the screen turning on. When I hit a button and it does, the end call is still lit up and the call duration timer is still ticking away

 

[danwc]

My focus did the same thing. I think it is an OS thing. I was thinking 8107 update would fix, but apparently not.

 

[LawnPaul]

happened to me once, agitated me since my focus1 never did that.

 

[CDG]

Something interesting, I changed my screen timeout to 1 min from 30 secs, and the phone has woken up fine everytime. Most of the calls were 5+ mins long and one 15+ mins.

 

[hasasimo]

My Lumia 900 and 800 both do this sometimes. Just kinda got used to it.

 

[raidel00]

Something interesting, I changed my screen timeout to 1 min from 30 secs, and the phone has woken up fine everytime. Most of the calls were 5+ mins long and one 15+ mins.

I was just about to post this. I did this last week ( I used to have it on 30 seconds) and it has been working perfectly the entire week...even after a 45 min call
I noticed that everyone who had the issue had their timeout set to 30 secs...so did I, so I was hmmm....what if I change it to 1min after that it worked fine every time. Hope this helps everyone else.

 

[larrynj]

Something interesting, I changed my screen timeout to 1 min from 30 secs, and the phone has woken up fine everytime. Most of the calls were 5+ mins long and one 15+ mins.

Nice, it fixed mine thanks!

 

[hasasimo]

I'm going to try this, reluctantly... it's gonna waste more battery. Might just be worth it to deal with unlocking the screen to end a phone call and keep the timeout at 30 seconds.

 

[CDG]

I'm going to try this, reluctantly... it's gonna waste more battery. Might just be worth it to deal with unlocking the screen to end a phone call and keep the timeout at 30 seconds.

That depends on how you use it. I typically push the button to turn it off as soon as I am done and don't wait for the screen to time out. I have been doing it this way ever since I have been using SmartPhones.

 

[ninjaap]

Interesting... This started happening to me when I switched from 1 minute to 30 seconds. I guess I should switch back.