1. wayneholbrook's Avatar
    Good afternoon everyone. Im sorry if this is a basic question and maybe I should know better. I just left the iPhone 4s and got a Lumia and I am trying to set it up. Im struggling with getting my contacts and calendar info to sync with the phone.

    I have created a live account and I have uploaded all my contacts and calendar info to my live account. I thought that was all I needed to do. I signed into my live account with my new Lumia but nothing comes to my phone. No contacts or calendar info. What am I doing wrong. Should I set up my luve account as an exchange account? if so does anyone have the settings to do so.

    Any help, I would sure appriceate it.
    04-17-2012 03:50 PM
  2. trandz's Avatar
    not sure about live but using google everything syncs instantly
    04-17-2012 04:21 PM
  3. wayneholbrook's Avatar
    Yes, I was hoping that would be the same for windows live
    04-17-2012 04:22 PM
  4. identity-x's Avatar
    Never had any issues with Windows Live here. Hmmm. Are you getting an "Attention Required" notice on the email & accounts setup page or does it say "syncing"...or neither?
    04-17-2012 04:31 PM
  5. wayneholbrook's Avatar
    Never had any issues with Windows Live here. Hmmm. Are you getting an "Attention Required" notice on the email & accounts setup page or does it say "syncing"...or neither?
    After signing into windows live on my Lumia it works fine but it doesnt bring in the contacts that I have on the windows live account.
    04-17-2012 04:32 PM
  6. identity-x's Avatar
    This may be a dumb question...

    Are you saying you're signing into the Windows Live website via the browser or through "email+accounts" via the setttings menu?
    04-17-2012 04:44 PM
  7. Bearach's Avatar
    Deleted.
    Last edited by Bearach; 07-08-2013 at 10:27 PM.
    04-17-2012 04:45 PM
  8. wayneholbrook's Avatar
    This may be a dumb question...

    Are you saying you're signing into the Windows Live website via the browser or through "email+accounts" via the setttings menu?
    On the desktop I sign in and verify my contacts are there. Then from the Lumia I sign in through add an email account, but only email sync is available to check. No contacts, calendar, task etc....After adding email account on my Lumia nothing comes over, no contacts no calendar events, nothing. Mail works fine but nothing else.
    04-17-2012 04:47 PM
  9. wayneholbrook's Avatar
    Under set up on the lumia its only giving me the option to sync email. Not sure why contacts and calendar and task are not listed.
    04-17-2012 04:49 PM
  10. Bearach's Avatar
    Deleted.
    Last edited by Bearach; 07-08-2013 at 10:27 PM.
    04-17-2012 04:54 PM
  11. identity-x's Avatar
    Bizarre. Mine only has a box for email too, but contacts definitely synced. Was the first thing I did after firing it up and since it worked I never even checked the settings.

    Your people hub isn't populating at all??

    Perhaps deleting and re-adding the account will do the trick?
    04-17-2012 04:55 PM
  12. wayneholbrook's Avatar
    When you long tap on the account "Windows Live", and tap on sync/synchronise, what does it do?
    It syncs but it only syncs emails.
    04-17-2012 04:56 PM
  13. Bearach's Avatar
    Deleted.
    Last edited by Bearach; 07-08-2013 at 10:26 PM.
    04-17-2012 05:02 PM
  14. HillBillJr's Avatar
    I could be wrong, but it sounds like you have multiple hotmail /live ids. To the best of my knowledge, your phone will sync calendars, contacts only from the primary account you used to setup the phone initially.
    04-17-2012 05:12 PM
  15. wayneholbrook's Avatar
    I could be wrong, but it sounds like you have multiple hotmail /live ids. To the best of my knowledge, your phone will sync calendars, contacts only from the primary account you used to setup the phone initially.
    I believe I do have more than one, but when setting up this new phone I am only signing in with one not both.
    04-17-2012 05:13 PM
  16. Bearach's Avatar
    Deleted.
    Last edited by Bearach; 07-08-2013 at 10:26 PM.
    04-17-2012 05:14 PM
  17. wayneholbrook's Avatar
    Im not sure what Im doing wrong. I did a hard re-set and started over again but when adding the windows id I would thing it will ask you like other accounts to check off email, contacts, calendars and task. Well each time I add the windows ID account it only ask me to check off email. Wow, this is so frustrating....
    04-17-2012 05:17 PM
  18. HillBillJr's Avatar
    To clarify, you are saying your primary hotmail id you used to setup the phone is the same as the one that you are trying to sync the contacts/calendar, correct?
    04-17-2012 05:17 PM
  19. wayneholbrook's Avatar
    To clarify, you are saying your primary hotmail id you used to setup the phone is the same as the one that you are trying to sync the contacts/calendar, correct?
    Yes that is correct.
    04-17-2012 05:18 PM
  20. Bearach's Avatar
    Deleted.
    Last edited by Bearach; 07-08-2013 at 10:26 PM. Reason: Clarifying primary account.
    04-17-2012 05:20 PM
  21. wayneholbrook's Avatar
    Its because the calender, and contacts, are tasks that will always sync. It won't ask you to check them off or on (This is for your primary Live account). Have you tried to edit your contacts and "save" them again online?
    No, but Ill try that right now.
    04-17-2012 05:23 PM
  22. wayneholbrook's Avatar
    Its because the calender, and contacts, are tasks that will always sync. It won't ask you to check them off or on (This is for your primary Live account). Have you tried to edit your contacts and "save" them again online?
    Thanks a million....

    I deleted the contacts and uploaded them again then BAM!!! It worked like a charm.

    Thanks so much for everyones help.
    Bearach and identity-x like this.
    04-17-2012 05:54 PM
  23. Bearach's Avatar
    Deleted.
    Last edited by Bearach; 07-08-2013 at 10:26 PM.
    04-17-2012 06:00 PM
  24. krayziehustler's Avatar
    Thanks a million....

    I deleted the contacts and uploaded them again then BAM!!! It worked like a charm.

    Thanks so much for everyones help.
    enjoy your phone!
    04-17-2012 06:38 PM
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