1. pilpod's Avatar
    After removing my facebook from my e-mail list and re-syncing my windows live e-mail everything seemed to be going fine. I still had all of the contacts that I wanted and I was receiving texts normally. I received a text from one friend, though, and for some reason the phone created a new thread for it. I went to delete the contact then re-add it to see if the texts would go back to the other thread but that did not solve the issue. Has anyone else experienced this?
    04-10-2013 11:28 PM
  2. Hupsakee's Avatar
    Is the phone communicating trough messenger or skype and makes a separate thread for text messages?
    04-14-2013 10:06 AM
  3. anees_a's Avatar
    Today I also had the same problem. My wife sent me 2 txt msgs (one in the afternoon, one in the evening) their were 2 different threads, now I have in total 3 threads showing from my wife.

    -all chats on facebook & txt
    -txt today afternoon
    -txt today evening


    FW.ver. 1232.5957.1308.0002
    04-14-2013 10:16 AM
  4. Amir Hussein's Avatar
    i also have the same problem.

    i have a contact that has a lot of phone numbers - 8 mobile numbers, 2 telephone numbers and 1 fax number. i added a new mobile number to the contact and when i got a text from the contact from the newly added number, it created a new thread by the same name. i deleted the number from the contact and it disappeared.

    another thing happened. i have a contact with other contacts merged - 2 outlook, 1 google, 1 facebook, 1 twitter, 1 linkedin. i unlinked one of the outlook contacts (which just had a telephone phone number) because i already had that number in the other outlook contact. now the contact has two threads in messaging. the facebook messages are received to one thread and the rest to the other. and the fb messages are also deleted one day earlier in the second thread. i've tried adding back removed contact. nothing works.

    i need a solution please.
    04-15-2013 03:59 AM
  5. Gabriel Micheli's Avatar
    Same problem. Tried linking a FB account to a contact, picked the wrong one, unlinked, changed to the correct one and now I have 2 conversation threads from the same person. I can reply on both, but the person's texts only arrive on the secondary thread. i dont now what to do. I've tried everything except a hard reset. Need a solution for this please!!!
    08-14-2013 06:56 PM
  6. MarkFreeman's Avatar
    Can someone help. I'm having the same problem. After deleting all my contacts and re adding them, messages go to different conversation thread, even if contacts have the same name and number as before. I can replay in the old conversation thread, but incoming massages always go to the new conversation thread. Tried linking contacts to facebook, but no success.
    09-17-2013 05:05 AM
  7. Joyce Moss's Avatar
    Did you ever get a solution to this problem? My phone started doing that about two days ago. I now have 4 separate text threads from my husband, two from my brother, etc.
    02-07-2015 11:44 AM
  8. davidbcox's Avatar
    I am having the same problem after migrating my data from one exchange account to another. Problem definitely seems to be linked to changes in contacts, but regardless, it shouldn't happen. Any solutions yet? This could turn into a disaster if my threads keep splitting! Thanks!
    06-05-2015 10:30 PM
  9. Sunstorming's Avatar
    I have a mess of a contact list on my Lumia 1520 and have never had this happen... sounds like you might have several different numbers listed for the linked contacts?
    06-05-2015 10:44 PM
  10. Go4BigFuzz's Avatar
    Got the same thing today. Contact is in VZW backup assistant and linked Email. Backup Assistant needed to sync today, and it happened post sync. Guessing it has something to do with backup assistant. Any insight yet?
    03-09-2016 10:14 PM
  11. Amy lawrence2's Avatar
    Got the same thing today. Contact is in VZW backup assistant and linked Email. Backup Assistant needed to sync today, and it happened post sync. Guessing it has something to do with backup assistant. Any insight yet?
    Three years and no response??

    I consolidated two identical contacts that we're linked in Hotmail, deleted the second. Now the conversation on text has started afresh.

    Any solution?

    Clicking on the contract name at the top of the feed still links to the same contact, so why the differing thread?
    deefowler1972 likes this.
    09-16-2016 01:04 AM
  12. Faraz Ahmed Qureshi's Avatar
    It's only today I realize my son was right since beginning!!!
    Androids are well better enough.
    Same trouble upon only contacts cleanup.
    11-05-2016 04:01 AM
  13. deefowler1972's Avatar
    Same problem. Tried linking a FB account to a contact, picked the wrong one, unlinked, changed to the correct one and now I have 2 conversation threads from the same person. I can reply on both, but the person's texts only arrive on the secondary thread. i dont now what to do. I've tried everything except a hard reset. Need a solution for this please!!!
    01-09-2017 10:15 PM
  14. WP sux's Avatar
    My phone just glitched randomly yesterday and forgot all my contacts. all showed up as just their numbers. Had to sign in like 6 times to get my phone to recover its contacts. Now every contact has started a new conversation thread, even though the numbers are the exact same, and worthless microsoft has not given us the ability to merge SMS conversations for the same contact (they used to. you would select the convos and it would give you the option to merge them...)

    so the solution here is to go Android, people. Unlike Microsoft, they spend time and resources actually making their products improve instead of running their market share into he ground. it's a shame, too. I've really enjoyed the Zeiss lenses but microsoft couldn't take over the mobile marketplace if North Korea nuked google and apple off the face of the earth. All the executives for their mobile work should be locked in a freezer and their lifetime earnings given to starving children. In fact, the only time I wouldn't **** on a microsoft executive is if they were burning to death.
    10-28-2017 09:33 PM

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