1. Budule's Avatar
    Ok, my phones been telling me to update so today I tried.....just got a new computer so I had to download the Zune software, when I try to update it says that "this isn't the computer you originally used for this phone and we cant back it up" (or something like that)......well, I don't have that computer anymore and not sure how to reset that.....
    09-21-2013 10:00 PM
  2. DalekSnare's Avatar
    I don't have mine anymore so I can't check but the main phone screen of zune (that comes up when you plug the phone in) should let you set the PC-phone relationship to guest or main syncing computer. I forget what it's called, but make sure that isn't still on "guest". Maybe that would help?
    09-21-2013 10:10 PM
  3. Budule's Avatar
    Well i'll be....there it was (behind the other zune screen)....MANY THANKS !!
    09-21-2013 10:57 PM

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