10-21-2012 03:00 PM
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  1. odin09's Avatar
    AT&T. Led the charge getting rid of quality data plans. The iPhone sheep that I know almost all left for Verizon as soon as they got the iPhone. AT&T has crap coverage and service and I don't see that many people switching.

    Sent from my mwp6985 using Board Express
    10-08-2012 11:14 AM
  2. Big Supes's Avatar
    It's a real shame that the standard of service across the carriers is so inconsistent, in the US. It actually doesn't make a lot of sense, TBH.

    I guess we're quite lucky in the UK. Whether I'm with Vodafone, 3, O2, Orange/T-Mobile, or Virgin, it doesn't really matter in terms of coverage and tariffs.

    Competition is healthy for consumers.
    palandri likes this.
    10-08-2012 11:22 AM
  3. palandri's Avatar
    ...Competition is healthy for consumers.
    LOL! They don't play that game here. They play follow the leader. If he can get $80, I can get $90. If he can get $90, I can get $100.,,,,, :D

    If they were actually competing the price would go the other way and now you're talking about a potential drop in revenue, and that is totally unacceptable. :D
    Last edited by palandri; 10-08-2012 at 05:19 PM.
    10-08-2012 11:31 AM
  4. Big Supes's Avatar
    That really stinks, palandri! I really don't understand why the big hitters aren't going after each others territory - making for a more competitive market. I couldn't stand being stranded with one provider.....especially if that provider gave a sub-par service...

    Sent from my Lumia 710 using Board Express
    palandri likes this.
    10-08-2012 05:15 PM
  5. dogfish54's Avatar
    Either Nokia or the carriers who aren't stocking the 820 & 920's need to go public and explain how the Lumias ended up as exclusives on certain networks around the globe.

    It's not fair if someone blames Nokia and goes with another OEM.... or on the other hand, lays blame with their OEM and switches network.

    We need transparency.
    I understand what you are saying, but Nokia are most likely trying to stay on the good side of Verizon. I really can't believe this was Nokia's choice. There is more going on here, but transparency is not what I expect to see.
    10-08-2012 07:38 PM
  6. 12Danny123's Avatar
    I understand what you are saying, but Nokia are most likely trying to stay on the good side of Verizon. I really can't believe this was Nokia's choice. There is more going on here, but transparency is not what I expect to see.
    Unless we see a variant version of the 920. Then we'd will be happy
    10-08-2012 07:45 PM
  7. corn13read's Avatar
    I emailed the CEO and Nokia Feedback and told them how Nokia made a very large mistake with letting AT&T take exclusivity especially since verizon is going to be making a large windows 8 push. I explained by doing this they are selling their flagship phone short since in America where family plans are the prevailing plan less people are willing to switch networks. They both got back to me. The CEO said "noted" and the support said that the 920 would be coming later in the year. I took later in the year to be some time in 2013. Which by that time most people that are getting in on the windows 8 party early will already have a phone they just got.

    Essentially they are going to sell about 30% as many devices as they would have.

    The problem we have with price here is a little different than just the networks competing. Verizon has way better coverage in most areas. Since that's the case they can charge what they want. ATT is their biggest competition but doesn't have to compete with price because their coverage isn't the same.

    If the coverages were the same I think there would be more competition.
    10-09-2012 05:30 PM
  8. 12Danny123's Avatar
    I emailed the CEO and Nokia Feedback and told them how Nokia made a very large mistake with letting AT&T take exclusivity especially since verizon is going to be making a large windows 8 push. I explained by doing this they are selling their flagship phone short since in America where family plans are the prevailing plan less people are willing to switch networks. They both got back to me. The CEO said "noted" and the support said that the 920 would be coming later in the year. I took later in the year to be some time in 2013. Which by that time most people that are getting in on the windows 8 party early will already have a phone they just got.

    Essentially they are going to sell about 30% as many devices as they would have.

    The problem we have with price here is a little different than just the networks competing. Verizon has way better coverage in most areas. Since that's the case they can charge what they want. ATT is their biggest competition but doesn't have to compete with price because their coverage isn't the same.

    If the coverages were the same I think there would be more competition.
    So the 920 is coming to Verizon now?
    10-09-2012 05:52 PM
  9. thed's Avatar
    I emailed the CEO and Nokia Feedback and told them how Nokia made a very large mistake with letting AT&T take exclusivity especially since verizon is going to be making a large windows 8 push. I explained by doing this they are selling their flagship phone short since in America where family plans are the prevailing plan less people are willing to switch networks. They both got back to me. The CEO said "noted" and the support said that the 920 would be coming later in the year.
    Interesting. Would you mind posting the full text of that email?
    10-09-2012 06:18 PM
  10. corn13read's Avatar

    Thanks for your note,



    Stephen





    From: ext Richard
    Sent: Saturday, October 06, 2012 13:56
    To: Elop Stephen (Nokia/Espoo)
    Subject: Lumia 920 AT&T Exclusive



    I just want to say that when Nokia announced the Lumia 920. It was one of the few times I was actually excited about an American Nokia device.

    I have been talking up this phone to friends and family for months. I have told no less than 100 people in my sphere of influence.

    Making the L920 an AT&T exclusive has just ruined your chances at becoming a dominant phone producer in the U.S.

    I have always liked Nokia. This decision however has left a bad taste in my mouth. This is the second large mistake you've made since dropping Meego.

    I fear that this decision though small in comparison to your sales overseas, will be the nail in the coffin for Nokia sales in the united states. I hope Europe and China go well. You have just sealed the deal making sure you can not compete in the United States.

    You have lost one very influential follower. I will no longer look upon Nokia as a possible competitor with a good product. Thank you very much for the maps, they will probably be your only saving grace in the end. I will recommend everyone now steer clear of your devices as I don't believe after decisions like this Nokia will be around for long.

    Sincerely a very disappointed fan,
    Richard

    So I was a little harsh and didn't get my point across very well but I wasn't in a pleasant sort of mood being that I just found out what nokia had done.

    And here is the response from Nokia support:

    Hi Richard,


    Thank you for emailing the Nokia USA Careline

    We understand that you would like to have the Nokia Lumia 920 be available on your preferred service provider. However, Nokia and AT&T just announced that AT&T will be selling the Lumia 920 and 820. Also, price and availability are yet to be announced.

    Kindly note that our great new smartphones will be available later in the year.

    Meanwhile, to further assist you about marketing the Nokia Lumia 920 please refer to link provide below:

    Nokia Lumia 920 and Lumia 820 arriving in the US on AT&T – Nokia Conversations : the official Nokia blog

    Please note that there is no announcement yet regarding the availability of these devices from other carriers. You may check our website (Cell Phones and Smartphones - Nokia - USA) or via Twitter (@NokiaUS) & Facebook for future announcements.

    We consider your concern as feedback and we value all constructive feedback that we receive. This gives us a gainful insight towards developing and providing greater technology, products and services to our customers. While we can understand the dismay expressed in your correspondence, we can assure you that we prioritize and understand the support required by our customers. Please be assured that we are continually looking at ways of improving to provide you with better products and services. The comments you have made will not go unnoticed and we will strive to ensure that every effort is made to assure our customers of the level of commitment available. Furthermore, your feedback is essential for future consideration.

    We are hoping for your understanding and we highly appreciate your patience and continuous support with Nokia.

    If you have any additional questions and concern, please do not hesitate to contact us again. To ensure proper handling of your case, kindly continue using the current subject line.

    You may also call Nokia Careline at 1-888-665-4228 from Mondays to Fridays at 9:00 a.m. - 9:00 p.m. EST and on Saturdays from 10:00 a.m. - 7:00 p.m. EST for immediate assistance.

    Thank you for your e-mail.


    Kind regards,

    Blake C.
    E-mail Specialist
    Nokia, Inc.

    Follow us on twitter @NokiaCareUS


    [THREAD ID:1-64SRRZQ]
    10-09-2012 06:33 PM
  11. dogfish54's Avatar
    So I was a little harsh and didn't get my point across very well but I wasn't in a pleasant sort of mood being that I just found out what nokia had done.

    And here is the response from Nokia support:
    You have to feel a little grateful you got a response. I do agree with you though about Verizon. I don't think anyone at Nokia REALLY believes they will get more sales from an exclusive, especially after the Lumia 900. I firmly believe that the requirement for LTE (no doubt from the carriers) held up the 900 from coming to market when it should, having a negative snowball effect.

    The carriers have the upper hand right now and can push Nokia around and ask for things they want. Samsung are now popular enough that they call the shots. It's a catch-22 for the challenger device.

    Hopefully ATT will really push the Lumia this time, but something tells me they will give it a good showing for a couple of weeks and then push it to the side.
    10-09-2012 06:53 PM
  12. corn13read's Avatar
    You have to feel a little grateful you got a response. I do agree with you though about Verizon. I don't think anyone at Nokia REALLY believes they will get more sales from an exclusive, especially after the Lumia 900. I firmly believe that the requirement for LTE (no doubt from the carriers) held up the 900 from coming to market when it should, having a negative snowball effect.

    The carriers have the upper hand right now and can push Nokia around and ask for things they want. Samsung are now popular enough that they call the shots. It's a catch-22 for the challenger device.

    Hopefully ATT will really push the Lumia this time, but something tells me they will give it a good showing for a couple of weeks and then push it to the side.
    I'm not too positive that AT&T could have forced an exclusive deal. If they would have tried I believe that Nokia could have easily gotten big red in on something ATT wanted that badly. I also think that since Verizon is going to have no less than 4 WP8 phones at launch on November 2nd that having the most desired one would have been icing on the cake for their advertising and launches.

    Also I wasn't looking for a response. I just wanted them to know that doing this kind of crap when people like me are pushing the hype to the ignorant is going to harm them.
    10-09-2012 06:58 PM
  13. corn13read's Avatar
    This also does give us the question as to what "later in the year" means. Doubt they only have a 30 day exclusive. if they do A lot of people are going to wait 30 days to adopt WP8.
    10-09-2012 07:05 PM
  14. jwinch2's Avatar
    ATT is marketing the 820 as an exclusive even though Verizon is getting the 822. Verizon will also get the 922. The question is when!

    Sent from my mwp6985 using Board Express
    Do you have any sort of evidence for this, other than the 822? Not doubting necessarily, it just hasn't shown up that I have seen.
    10-09-2012 07:18 PM
  15. dogfish54's Avatar
    I'm not too positive that AT&T could have forced an exclusive deal. If they would have tried I believe that Nokia could have easily gotten big red in on something ATT wanted that badly. I also think that since Verizon is going to have no less than 4 WP8 phones at launch on November 2nd that having the most desired one would have been icing on the cake for their advertising and launches.

    Also I wasn't looking for a response. I just wanted them to know that doing this kind of crap when people like me are pushing the hype to the ignorant is going to harm them.
    You could be right, they have other exclusive deals across the world. Maybe they only way they could get it to $199 with contract is to agree to an exclusive .. who knows ... but I do agree that if you understand the US market, you would know that churn is very low, a carrier exclusive just means less sales.

    The reality is, things are never this simple in business, and strategy is never about one move.
    10-09-2012 07:19 PM
  16. dogfish54's Avatar
    Do you have any sort of evidence for this, other than the 822? Not doubting necessarily, it just hasn't shown up that I have seen.
    I read 'later this year' to mean the 920 and 820 on ATT, not any unannounced device.
    10-09-2012 07:20 PM
  17. lancguy's Avatar
    well, the post on here about the Atlas doesn't really do anything for me. In fact, I can honestly say I don't like it. I really want the 920 or it's variant in the same form factor. So I'm being patient....I got until the end of the year, but the sooner would be better then later. If it doesn't appear that they are getting the 920, I could settle for the 8x. But man, I want the wireless charging....
    10-09-2012 07:41 PM
  18. 12Danny123's Avatar
    Do you have any sort of evidence for this, other than the 822? Not doubting necessarily, it just hasn't shown up that I have seen.
    Well the could do a 922. But make it look like a 4.5 inch nokia lumia 900. Instead of the 920. Then just put all the 920 featured into the phone and done. I think they could just do a larger 900 and put all 920's innovate feature into there running wp8
    Cellus13 likes this.
    10-09-2012 07:42 PM
  19. corn13read's Avatar
    The reality is, things are never this simple in business, and strategy is never about one move.
    You're right but is Nokia making the "right" move for business. Should the be so closed minded when their stock is what it is. Can they afford less American sales and will they be able to come into the market again and be a dominant WP8 device after having an exclusive like this?
    10-09-2012 07:52 PM
  20. Yangstax's Avatar
    Don't blame Verizon for this. Steve Elop is the one who decided to sell L920 exclusively on AT&T. I heard him said that on his interview earlier. He thought this is the right way to do it with their experiences of selling 600K L900. So he decided to repeat his 'mistake' with the L920. He also did the samething in Canada by signing an exclusive deal with Rogers and in UK by selling L920 exclusively through EE. On the other hand, he is selling L820 everywhere. It is too bad that he has made such a decision. I think the L920 sales will be limited with the exclusivity deals and the L820 sales will lose out to HTC 8x/8s and ATIV s. But what can you say? He is the boss. He can choose to kill Nokia singlehandily if he wanted to.
    10-09-2012 08:07 PM
  21. aximtreo's Avatar
    AT&T. If you are going to have a sucky data plan why not go with the carrier with the better phone selection?


    I went through the AT&T exercise today. I'm on Verizon now with the HTC Trophy. I called and walked through what I wanted to do with one of their salespeople. I wanted the minimum minutes, data plan and text for the Nokia 900. I was using the 900 as a method of getting use to Nokia before I jumped on the 920.

    The monthly phone charge was $49.00, Data was $30 and texting was $20 making it $99 per month plus tax for one line one phone. The data is 3 GB per month but texting is really expensive at $20 per month.

    I decided that over $100 per month for one phone wasn't worth the effort to get the 920. I'll keep the Trophy until Verizon craps or gets off the pot. Otherwise, I'll go back to the Sammy S3. MS should realize real fast that no matter how good the OS is, not having it on multiple carriers will be the death of WP8 as a major player.:mad:

    Seems to me we went through this Verizon ******* around when it took them 4 - 5 months to introduce their first WP; the Trophy. I looked and can't find another WP since that one on Verizon. Arrogance makes them thinks WP needs them more than they need WP. In this case, they are mostly right.
    10-09-2012 08:12 PM
  22. corn13read's Avatar
    Don't blame Verizon for this. Steve Elop is the one who decided to sell L920 exclusively on AT&T. I heard him said that on his interview earlier. He thought this is the right way to do it with their experiences of selling 600K L900. So he decided to repeat his 'mistake' with the L920. He also did the samething in Canada by signing an exclusive deal with Rogers and in UK by selling L920 exclusively through EE. On the other hand, he is selling L820 everywhere. It is too bad that he has made such a decision. I think the L920 sales will be limited with the exclusivity deals and the L820 sales will lose out to HTC 8x/8s and ATIV s. But what can you say? He is the boss. He can choose to kill Nokia singlehandily if he wanted to.
    I would agree it's most likely a Nokia issue. Hence the reason for me blaming them in my email. Not sure if verizon wanted it or what but in my opinion both companies are bloomin idiots for the exclusivity deal. Bad for everyone including us in more ways than one.
    10-09-2012 09:08 PM
  23. rkremers's Avatar
    While it's just another rumor, I have a source who is continually telling me that around 11/2, a Lumia 922 will hit Verizon. This source told me in late spring or early summer that the new phones would be unveiled on 9/5, which was true... Just another rumor, but hopefully true.
    db4williams likes this.
    10-17-2012 11:50 AM
  24. jasqid's Avatar
    The problem I see with "it will be available later in the year", whether that is 6 months or not, new phone are coming out monthly and Nokia will have the 999 or 1000 by then. Better still, perhaps MS releases the surface phone.

    Basically my point is that in 6 months the 920 will be a dinosaur. (Relative to the phone market)
    10-18-2012 10:53 AM
  25. corn13read's Avatar
    The problem I see with "it will be available later in the year", whether that is 6 months or not, new phone are coming out monthly and Nokia will have the 999 or 1000 by then. Better still, perhaps MS releases the surface phone.

    Basically my point is that in 6 months the 920 will be a dinosaur. (Relative to the phone market)
    After the stunt nokia pulled. I'd buy the surface phone in an instant and never look back at nokia again. Nokia is stupid for it's huge mistake and ******* people off isn't good over all.
    10-19-2012 09:37 AM
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