11-07-2012 11:56 AM
234 ... 34567 ...
tools
  1. sandman's Avatar
    Btw, if you get the right rep on the phone and you are really nice, sometimes they will waive the upgrade fee.
    11-07-2012 12:07 AM
  2. Landsharkk's Avatar
    Upgrade fee + tax brings it to $134.
    Sorry for all the questions. Is an upgrade fee for ending the contract early? Or do you mean the 'upgrade fee' is something they charge for a contract renewal even if you are eligible for a new phone/contract has ended?
    11-07-2012 12:07 AM
  3. Guitarpik's Avatar
    I don't know how you guys are able to get the $99 and the free charger. Keeps showing $199 and $49 for the charger plus all the other fees for me.

    I am NOT messing with the plans as there's no way I'm going to lose my unlimited data.

    If I go to "att.com/lumia920 it shows the phone for $99 but when I click it, it takes me to the Samsung Galaxy Rugby Pro...wtf?

    I guess I'm gonna have to go to the store.
    11-07-2012 12:08 AM
  4. mikewp's Avatar
    It didn't give me an option anywhere to change service plan; hope they don't remove my 'unlimited data'...
    It should have... It was an inconspicuous little link that said something like "keep my existing plan"

    Underneath it was all the current plans.

    I'd call later today and confirm.
    11-07-2012 12:10 AM
  5. VagrantWade's Avatar
    This is such a pathetic showing by AT&T. Can't even log in. Just get;

    We are unable to process your transaction at this time. We apologize for the inconvenience. You may contact our Customer Care department at 1-800-331-0500 or dial 611 from your wireless phone.
    (L117)
    11-07-2012 12:10 AM
  6. prjkthack's Avatar
    Sorry for all the questions. Is an upgrade fee for ending the contract early? Or do you mean the 'upgrade fee' is something they charge for a contract renewal even if you are eligible for a new phone/contract has ended?
    Upgrade is a standard charge that AT&T bills you when you do a contract renewal upgrade. Its just like an activation fee, except that this is specifically for upgrades.

    Anyway, ordered mine. $88 with tax and $25 credit. Black Lumia 920 with black charger.
    11-07-2012 12:12 AM
  7. Landsharkk's Avatar
    Upgrade is a standard charge that AT&T bills you when you do a contract renewal upgrade. Its just like an activation fee, except that this is specifically for upgrades.

    Anyway, ordered mine. $88 with tax and $25 credit. Black Lumia 920 with black charger.
    Ok cool, thank you. :)

    I actually got that fee waived by accident when talking about phone upgrades with a sales rep yesterday over the phone. She was happy to note the waived fee on the account for when I get a new phone on Friday. :) Now I know what she meant.
    11-07-2012 12:16 AM
  8. independentvolume's Avatar
    This is such a pathetic showing by AT&T. Can't even log in. Just get;

    We are unable to process your transaction at this time. We apologize for the inconvenience. You may contact our Customer Care department at 1-800-331-0500 or dial 611 from your wireless phone.
    (L117)
    Premier account?
    11-07-2012 12:17 AM
  9. VagrantWade's Avatar
    They just added the 820. I still can't login or click on the phone.

    Premier account?
    No.
    11-07-2012 12:17 AM
  10. zzazzles's Avatar
    I don't know how you guys are able to get the $99 and the free charger. Keeps showing $199 and $49 for the charger plus all the other fees for me.

    I am NOT messing with the plans as there's no way I'm going to lose my unlimited data.

    If I go to "att.com/lumia920 it shows the phone for $99 but when I click it, it takes me to the Samsung Galaxy Rugby Pro...wtf?

    I guess I'm gonna have to go to the store.
    I'm seeing $199 too, and I have unlimited data now. Is it possible that those who have grandfathered unlimited data plans are stuck with $199, and you only get $99 if you have a capped data plan, or if you switch to one?
    11-07-2012 12:19 AM
  11. B T C's Avatar
    I haven't bought a phone in 6-7 years. I don't fee like I should be charged for an "upgrade".
    11-07-2012 12:20 AM
  12. independentvolume's Avatar
    They just added the 820. I still can't login or click on the phone.



    No.
    That's wack. Try another browser perhaps?
    11-07-2012 12:21 AM
  13. riffraffy's Avatar
    That's wack. Try another browser perhaps?
    Tried Firefox, IE, and while I was chatting with a customer service rep, I had time to download and try Chrome. No dice. The rep said the system was still updating the new device, and to try again--in a few hours. Maybe it'll work by their regular Sunday release cycle...
    11-07-2012 12:27 AM
  14. mister2d's Avatar
    Premier Store, 920 Cyan no commitment price $449.99 plus 6% tax. I didn't opt to get the cyan charging plate for $44.

    I called 611 to order as well and the rep said that I would receive the 920 faster if I ordered through the website. I also thought by calling that I could schmooze an early upgrade somehow, but nope.

    I should get my 920 on Friday!
    11-07-2012 12:27 AM
  15. VagrantWade's Avatar
    Embarassing. Really wish Verizon was the carrier so I could leave AT&T.
    11-07-2012 12:29 AM
  16. Guitarpik's Avatar
    Still can't get the $99 price to show up
    11-07-2012 12:31 AM
  17. badMojo69's Avatar
    Pulled the trigger and ordered my canary yellow phone to replace my white 900.
    11-07-2012 12:31 AM
  18. sherwin892's Avatar
    Upgrade fee + tax brings it to $134.
    I thought you're taxed for the retail price of the phone?
    11-07-2012 12:34 AM
  19. independentvolume's Avatar
    Embarassing. Really wish Verizon was the carrier so I could leave AT&T.
    I do too. Unfortunately the 822 will cost 100 more than the 920 off contract. That's messed up. Verizon is the only service worth a darn in my area so I'm stuck.
    11-07-2012 12:38 AM
  20. txaggies07's Avatar
    I thought you're taxed for the retail price of the phone?
    Depends on the state
    11-07-2012 12:39 AM
  21. Nabiscuit's Avatar
    I keep clicking the phone. Nothing happens. I'm going crazy.
    11-07-2012 12:40 AM
  22. VagrantWade's Avatar
    I keep clicking the phone. Nothing happens. I'm going crazy.
    Only works for premier members which is apparently like 90% of this forum somehow.
    mjfadaway likes this.
    11-07-2012 12:42 AM
  23. riffraffy's Avatar
    I keep clicking the pre-order and nothing. Be pretty funny if I ended up with 50 in my cart. I'm sure it would make Elop happy...
    hasasimo likes this.
    11-07-2012 12:43 AM
  24. Nabiscuit's Avatar
    11-07-2012 12:45 AM
  25. Guitarpik's Avatar
    Only works for premier members which is apparently like 90% of this forum somehow.
    Don't feel so bad. I'm premier and I cant get the damn phone to show up for $99.
    11-07-2012 12:45 AM
234 ... 34567 ...
LINK TO POST COPIED TO CLIPBOARD