11-19-2012 10:45 AM
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  1. TMavC5's Avatar
    What's your order status on ATT, mine says "Attention" I preordered at midnight.. Should I be worried? Called ATT Premier support, they say they're reviewing it...

    UPDATE 5 PM Nov. 7 : Pre-order Status still showing 'Attention" Even though I preordered at midnight and called them twice about it...
    During check out did your price in your cart is $99 or $199.99?
    11-07-2012 04:33 PM
  2. SuddenlyDinosaur's Avatar
    Has anyone who has ordered a cyan 920 gotten confirmed yet? Mine has been processing since 12:01 AM and they're already charged my card.
    11-07-2012 04:34 PM
  3. ky Phan's Avatar
    Has anyone who has ordered a cyan 920 gotten confirmed yet? Mine has been processing since 12:01 AM and they're already charged my card.
    I ordered a cyan as well at 10pm PST

    still in "attention"

    The premier rep doesn't even know when it will ship.
    SuddenlyDinosaur likes this.
    11-07-2012 04:37 PM
  4. joeynox's Avatar
    Has anyone who has ordered a cyan 920 gotten confirmed yet? Mine has been processing since 12:01 AM and they're already charged my card.
    Yes. I ordered my cyan 920 at 7am est and I got my email stating it had been processed and is out to the warehouse about 10 min ago
    SuddenlyDinosaur likes this.
    11-07-2012 04:37 PM
  5. benski's Avatar
    Yes. I ordered my cyan 920 at 7am est and I got my email stating it had been processed and is out to the warehouse about 10 min ago
    I pre-ordered at roughly the same time this morning for the cyan. Just now, I also received the email confirming the order processing.

    I checked the order status page out of curiosity and noticed it now says "Back Ordered"
    SuddenlyDinosaur likes this.
    11-07-2012 04:41 PM
  6. SuddenlyDinosaur's Avatar
    I pre-ordered at roughly the same time this morning for the cyan. Just now, I also received the email confirming the order processing.

    I checked the order status page out of curiosity and noticed it now says "Back Ordered"
    Uh oh, that doesn't sound good
    11-07-2012 04:42 PM
  7. Stadifer's Avatar
    I ordered a Cyan 920 at 12:15am PST and at 6:40ish I got my order processing and submitted to warehouse for shipping... Nothing new since then. I wouldn't imagine any of us will get any further updates until tomorrow morning at the earliest at this point.

    I was also one of the many that couldn't locate the plate. I'll assume AT&T has that covered with a plate in the box or a free coupon I can take to the store and redeem for the plate.
    11-07-2012 04:45 PM
  8. gremlin190's Avatar
    ordered my cyan @ 11:10 pm. cst Still Preorder Processing.
    11-07-2012 04:46 PM
  9. howdysir's Avatar
    Ordered at 12:50am (apprx.) EST. Would have been 40 minutes earlier, if Premier didn't keep freaking out forever.

    Status just updated a bit... added FEDX as Carrier and Shipping date as of today, for the phone and the sim card. Oddly, not for the charging pad.

    I got the Black 920, just incase any of you were wondering.

    11-07-2012 04:54 PM
  10. Loiselle's Avatar
    I'm really pissed off here. Ordered at 5:47am EST. Apparently , that wasn't early enough. I just saw this on my order. Needless to say, I'm cancelling the order and I'm going to try and get to the AT&T store tonight to talk to a Rep to see if I can have one held for me. This is insanity.



    EDIT: I just cancelled. Spoke with a supervisor. "Stock is sold out for online orders. Try the stores. We're sorry."
    Last edited by Loiselle; 11-07-2012 at 05:08 PM.
    11-07-2012 04:59 PM
  11. Stadifer's Avatar
    I'd be stoked to get shipping details on my order. :)
    11-07-2012 05:10 PM
  12. Russell11's Avatar
    I'm refreshing the page like crazy lol
    Saberlike likes this.
    11-07-2012 05:11 PM
  13. Prof Chuck X's Avatar
    Ladies and gents, first time poster here. Proud to say, I have a tracking number. WOOT!

    It has been picked up in Fort Worth, TX, and has an expected deliver date of 11/8/2012, by 3pm. I'm effing ecstatic.
    Saberlike and rex.reyesiii like this.
    11-07-2012 05:14 PM
  14. Russell11's Avatar
    Ladies and gents, first time poster here. Proud to say, I have a tracking number. WOOT!

    It has been picked up in Fort Worth, TX, and has an expected deliver date of 11/8/2012, by 3pm. I'm effing ecstatic.
    You lucky duck.. Btw welcome.
    11-07-2012 05:15 PM
  15. a2thejay23's Avatar
    Ladies and gents, first time poster here. Proud to say, I have a tracking number. WOOT!

    It has been picked up in Fort Worth, TX, and has an expected deliver date of 11/8/2012, by 3pm. I'm effing ecstatic.
    nice! what time did u place your order at? did u do overnight shipping instead of 2 day?
    11-07-2012 05:17 PM
  16. Adiliyo's Avatar
    Ladies and gents, first time poster here. Proud to say, I have a tracking number. WOOT!

    It has been picked up in Fort Worth, TX, and has an expected deliver date of 11/8/2012, by 3pm. I'm effing ecstatic.
    JEALOUS i'm curious as well as to your shipping choice and also your general location

    mine said "back ordered' before, now it just says processing, and the sim card shows "pending shipment"

    i would be super excited to get it tomorrow, but friday will do as well. i'm just unsure about the stupid charging plate! i only have two line items on my order (phone and sim card)
    11-07-2012 05:18 PM
  17. ilifecomputer's Avatar
    I ordered this morning at about 2:20am PST and just noticed my status changed to backordered.
    11-07-2012 05:18 PM
  18. esarz's Avatar
    Just thought I would add my info here... Ordered last night at ~11:05pm CST... Got my confirmation immediately, however never got an email like others have that said that the information had been sent to the shipper, however I checked the order status on the regular att page vs the premier page and it shows shipped with TRACKING NUMBER!!!

    So pumped

    EDIT: Additional Detail: Color was Black
    EDIT2: Delivery date on FedEx Site says FRIDAY!!!
    Last edited by esarz; 11-07-2012 at 05:27 PM.
    11-07-2012 05:19 PM
  19. Prof Chuck X's Avatar
    nice! what time did u place your order at? did u do overnight shipping instead of 2 day?
    Some details: Black 920. I did select overnight, and I didn't add a charging plate to the order. My local AT&T store rep told me this afternoon that it would ship with it, but he is likely clueless. I may have to go through Nokia and wait a while for that.

    Order was placed about 10am, EST.
    11-07-2012 05:22 PM
  20. Russell11's Avatar
    Whoever got their tracking numbers did you get black?
    11-07-2012 05:24 PM
  21. esarz's Avatar
    Whoever got their tracking numbers did you get black?
    I just updated my post to help inform others, but yes
    11-07-2012 05:25 PM
  22. ky Phan's Avatar
    Can somebody send me a link to where you can track the status of order?

    For some reason it keeps giving me:

    E0019: No order was found. If you recently placed an order, please try again later. Note: Information for orders placed within the past 24 hours may not be available.
    11-07-2012 05:27 PM
  23. esarz's Avatar
    Can somebody send me a link to where you can track the status of order?

    For some reason it keeps giving me:

    E0019: No order was found. If you recently placed an order, please try again later. Note: Information for orders placed within the past 24 hours may not be available.
    Try tracking by phone number instead of order number, that worked for me
    11-07-2012 05:28 PM
  24. ky Phan's Avatar
    Try tracking by phone number instead of order number, that worked for me
    that doesn't seem to work either since i'm porting my number over from verizon
    11-07-2012 05:36 PM
  25. stmav's Avatar
    I'm in Dallas. So if they are shipping from Ft Worth that is great. Hopefully will get a tracking number soon.
    11-07-2012 05:38 PM
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