Your Order Statuses On ATT..

[EvoKnvl]

Got my tracking number as well. Just for the phone and the SIM, not the charging base... No biggie...

 

[Russell11]

Got my tracking number as well. Just for the phone and the SIM, not the charging base... No biggie...

Black?

 

[Iviansour]

Still.... "Attention" Status.. frustrating...

 

[Stadifer]

Got my tracking number as well. Just for the phone and the SIM, not the charging base... No biggie...

Did you select overnight or priority for shipping?

 

[tlegend2012]

I see pending shipments, and ship date is on the 7th... but no tracking #

 

[esarz]

Got my tracking number as well. Just for the phone and the SIM, not the charging base... No biggie...

same

 

[moc426]

Have tracking # for phone and sim card. Charging pad is processing. Black 920 will arrive Friday.

 

[EvoKnvl]

Black?

Yes Black...

Did you select overnight or priority for shipping?

When I went through, it set it for Free 2 day...

 

[esarz]

Did you select overnight or priority for shipping?

There wasnt any other option for me besides fedex 2 day shipping

 

[Russell11]

Looks like the black ones are being processed the fastest.

 

[Stadifer]

Interesting... When I placed my order it had "Priority" or "Overnight" as the options. Perhaps they are just doing a flat 2-day shipping for all pre-orders.

 

[EvoKnvl]

Interesting... When I placed my order it had "Priority" or "Overnight" as the options. Perhaps they are just doing a flat 2-day shipping for all pre-orders.

I never had an option. It just said pre-order is free 2nd day ship or something to that effect. This was through Premier...

 

[Stadifer]

I never had an option. It just said pre-order is free 2nd day ship or something to that effect. This was through Premier...

Ahh, that might be the difference. I ordered as a new customer from the regular AT&T online shop w/o premiere.

 

[ky Phan]

I think somebody had mentioned previously.

Premier customers are getting the shaft.

 

[VagrantWade]

Mine still just says "pending shipment" but I am missing $105 from my checking account so I am assuming all is well.

Ahh, that might be the difference. I ordered as a new customer from the regular AT&T online shop w/o premiere.

I'm not premier and I ordered the same time as you and mine said free 2 day also. It was when I went through the order process. Only saw it on one screen and never again.

 

[EvoKnvl]

I think somebody had mentioned previously.

Premier customers are getting the shaft.

I didn't get the shaft... However, I did get a tracking number for delivery on the 9th, and it shows FedEx has already picked it up...

 

[wiscamper]

here's another error:

OS001: We apologize for the inconvenience. We cannot complete your request at this time. Please wait at least 24 hrs from placing your order, before checking the status of your order online. If the problem persists, please call us at 1-800-331-0500 for further assistance. NOTE: An email may have been sent to your email address on file. Please check your email which may have additional information about your order.

It took an hour or two from the time I placed my pre-order until the time that I could check the status on the web site. In between it said no order found. Later, once the order status was on the website, it displayed 'back-ordered'. Then, I checked back an our later and it displayed 'in process'. Hard to figure out the AT&T order system! I placed my order around 9:00AM this morning.

EDIT: It now says shipped with a tracking number!!
EDIT2: Shipped via USPS - no shipping info yet.

 

[howdysir]

Got my tracking number for my Black 920 and Sim Card.

However no tracking for the charging base.

I, as well, had no option for shipping other than the 2 day. (premier thing maybe?)

Delivery set for Friday at 4:30pm.

 

[tlegend2012]

Got tracking # !!!! ETA is on friday at 10 am!!!

 

[ky Phan]

It took an hour or two from the time I placed my pre-order until the time that I could check the status on the web site. In between it said no order found. Later, once the order status was on the website, it displayed 'back-ordered'. Then, I checked back an our later and it displayed 'in process'. Hard to figure out the AT&T order system! I placed my order around 9:00AM this morning.

funny thing is, I ordered at 10PM PST last night.