UPDATE***
If anyone has read my previous posts about premier customers getting screwed i need to update all of you!
TO summarize my theories,
**Premier customer orders don't get looked at right away, in fact it's very delayed and last minute this has happened to me before it happened with the GS3 launch as well.
** I have a life lock account and anytime a change is made to my credit (even adding a line, this is still a credit "look over" it's not a credit check but LIFE LOCK still picks this up
I have yet to receive a life lock notification on my PRE ORDER which i pre ordered last night at 12:05 midnight.
------------------------------
This is what i've done so far,
I canceled my pre order, DONE. I called into the 611 line and chose Sales, the guy over the phone told me that he needed to transfer me (to another group) for business.
Spoke with a new guy, he ran me through the whole process (he didn't even know it was 99$, eventually he found the "promotion" and gave it to me for 99$
We went through this process and he tells me "ok you're clear to add a line"
As he's sitting there with me over the phone doing my order i got a life lock email, sure enough it was an ATT notification for adding a line.
(i felt relieved, finally a REAL order)
long story short, we get to the end and i even asked him to charge me extra to get overnight shipping. He did this.
He then tells me ill get an email asking me to ACCEPT THE TERMS of the new line, when we got off the phone i got the email RIGHT AWAY, i accepted the terms and the email even says it will ship after i accept the terms.
Long story short, take this for what you will guys, if i were you cancel your premier web orders and go order it in the STORE on friday, or order it by phone.. something ANYTHING other then web orders. it's a 50/50 chance if your web order will even be processed, ATT premier is complete garbage.....
If anyone has read my previous posts about premier customers getting screwed i need to update all of you!
TO summarize my theories,
**Premier customer orders don't get looked at right away, in fact it's very delayed and last minute this has happened to me before it happened with the GS3 launch as well.
** I have a life lock account and anytime a change is made to my credit (even adding a line, this is still a credit "look over" it's not a credit check but LIFE LOCK still picks this up
I have yet to receive a life lock notification on my PRE ORDER which i pre ordered last night at 12:05 midnight.
------------------------------
This is what i've done so far,
I canceled my pre order, DONE. I called into the 611 line and chose Sales, the guy over the phone told me that he needed to transfer me (to another group) for business.
Spoke with a new guy, he ran me through the whole process (he didn't even know it was 99$, eventually he found the "promotion" and gave it to me for 99$
We went through this process and he tells me "ok you're clear to add a line"
As he's sitting there with me over the phone doing my order i got a life lock email, sure enough it was an ATT notification for adding a line.
(i felt relieved, finally a REAL order)
long story short, we get to the end and i even asked him to charge me extra to get overnight shipping. He did this.
He then tells me ill get an email asking me to ACCEPT THE TERMS of the new line, when we got off the phone i got the email RIGHT AWAY, i accepted the terms and the email even says it will ship after i accept the terms.
Long story short, take this for what you will guys, if i were you cancel your premier web orders and go order it in the STORE on friday, or order it by phone.. something ANYTHING other then web orders. it's a 50/50 chance if your web order will even be processed, ATT premier is complete garbage.....
Facebook
Twitter
Instagram