1. anon(361265)'s Avatar
    No luck on getting an early upgrade for $99, in-store. My official upgrade date via the Att website is 1-13-13. Two different managers at two different corporate stores in my city, Modesto, CA, told me that they could only early upgrade me at that price no more than one month prior to my official date. I didn't even mention the charging plate or waiving upgrade fees. I would hate to have to wait till Dec. 13th...
    And both stores had Glossy Red, which I wanted :(

    Any tips/success stories on how to approach this problem over the phone with Att customer service? Am I better off waiting till the 13th of this month, so I'm at the two-month-till-upgrade date?
    Last edited by camilo897; 11-11-2012 at 01:19 PM. Reason: I just edited the title.
    11-10-2012 05:35 PM
  2. RawrrSavior's Avatar
    Same for me in Vallejo, Ca...my official date is 1-4-13.
    11-10-2012 06:18 PM
  3. crackdezberries's Avatar
    My girlfriens was able to get it for $99 with the purchase of a home phone as a second line for $20/ month. She had no luck callig a CSR over the phone, her upgrade date is 11/10/13. We had asked in store if there was anyway she could get the discount price for 99 instead of 349 for early upgrade, and what i stated above with opening a home phone line is what he told is, we needed a house phone anyway lol so why not.
    11-11-2012 11:00 AM
  4. socialcarpet's Avatar
    I signed my contract in April when I bought my L900 and when I went to buy my L920, they offered me an early upgrade discount of $100 off the regular no-commitment price (so I paid $349 I think instead of $449)
    11-11-2012 01:15 PM