11-13-2013 06:02 PM
73 123
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  1. sabotagebx's Avatar
    The volume rockers still work
    weird, it did not work in my car earlier.
    11-12-2012 06:29 PM
  2. Daegalus's Avatar
    The link in the games hub looks like it takes you into the Extras app. I don't think you can customise the avatar through the games hub without having the Extras app installed?

    Either way the app is a good example of the stuttering/crackling.

    Playing back the sms message ringtones also does it if you leave a couple if seconds between plays.
    Oh, i guess you are right. i saw the Tshirt Icon, and thought it was built in. Didn't know it actually took you to extras/opened it.

    My apologies then.
    11-12-2012 07:05 PM
  3. danny725's Avatar
    Thanks. Is your 920 an AT&T branded phone? Besides music do your ringtones or alerts sound fine also? Because music sounds ok for the most part, its the short bursts of sounds for messages/emails that it distorts.
    This is the exact problem that I have on my AT&T 920. Its the short burst of sounds for messages and emails. Also, when using the dial pad just randomly pressing number you can really hear the crackling from the speakers. When I use my headphones I can hear the same thing. So I think it's a software issue. Hopefully they can fix it soon. I would try to exchange mine but I got the yellow which is hard to find.
    11-18-2012 05:35 PM
  4. WPman2012's Avatar
    Same problem started today, after 11 day of using the 920.
    The music plays just fine but all the sounds notifications and game sounds are garble and very loud.
    Is this a hardware issue ? Do I need to return the phone or does a hard reset get rid of the problem ?
    11-18-2012 09:25 PM
  5. WPman2012's Avatar
    UPDATE

    Just tired the soft rest ( holding down the power button and the volume button at same time for 10 seconds)

    Now the sounds and ringtones work fine and the game sound is normal!


    Thanks for the quick fix and the information on this form.
    11-18-2012 09:37 PM
  6. vdubskey's Avatar
    I've returned mine already and have the same issue. They said they won't exchange it again. I'm starting to think its AT&T firmware. I've posted 2 videos on YouTube for NokiaCareUS on twitter. They haven't got back to me. So if you can try them on twitter also and link my videos. They are titled Lumia 920 Audio Distortion. I really hope this gets solved in a firmware update. I've resulted to keeping my phone on vibrate. But that sounds like **** too. Not the experience I was hoping for.
    holyxiaoxin likes this.
    11-18-2012 09:48 PM
  7. ilifecomputer's Avatar
    Just wanted to add that I have this same issue. Glad I found this thread. That almost completely random text sound crackle gets under my skin so fast. It's one of those bugs that literally makes me cringe when I hear it (chalkboard effect). Ok, maybe it's not that bad but it's pretty bad.
    11-19-2012 11:42 PM
  8. lordofthereef's Avatar
    SO i recently swapped out my black Lumia for a cyan one. For those interested, here is a thread on that as well as a bit on MS Assure (warranty). Anyway, I listen to music over my phone speakers when taking a shower/bath after running since we don't have anything in the bathroom yet for speakers (Santa can you hear me?) While I wouldn't say the black one was bad, the cyan sounds much more crisp at full volume. I suppose this could be my imagination, but I don't think so, because I wasn't expecting or wanting to really hear a difference. I was comparing it to my iPhone 4S, which had the best speakers of any phone I have used, and I would say the 920 (now) is better. Long(er) story short, perhaps there are some manufacturing issues with the speaker...
    11-20-2012 12:21 AM
  9. vdubskey's Avatar
    Listening to music is fine on my device. Its the short burst of sounds like receiving a message or email. Still waiting to hear back from Nokia support.
    11-20-2012 12:58 AM
  10. ilifecomputer's Avatar
    Listening to music is fine on my device. Its the short burst of sounds like receiving a message or email. Still waiting to hear back from Nokia support.
    same here. Keep us posted, boss.
    11-20-2012 01:34 AM
  11. vinnyvv's Avatar
    Play the music at about 15 through speakers and adjust volume up, u can hear the static for sure, sounds like ****
    11-20-2012 01:47 AM
  12. Kredrian's Avatar
    I do notice a slight static from the xtras app if I have the volume above 20. Everything else so far seems normal though as far as any other tones or sounds.
    11-20-2012 01:58 AM
  13. rapsfan50's Avatar
    i'm having a problem with the 920's audio as well...whenever i play metrotube videos and pretty much any other video, i get audio coming through the speakers just fine and i can adjust the volume..however whenever i go on xbox music to sample songs and the 30 second clip plays, i get no audio at all no matter what i do with the volume...is it because i don't have an xbox music subscription? will a hard/soft reset fix the problem?
    11-20-2012 02:17 AM
  14. Caikems's Avatar
    25/30 volume and my sound is crisp and clear whether in xbox music, ringtones, or watching videos.
    11-20-2012 02:22 AM
  15. TMavC5's Avatar
    I have no such issue, it sounded great with such clarity.
    Sent from my Red L920 using Board Express
    11-20-2012 02:35 AM
  16. ilifecomputer's Avatar
    Man, people give the most general responses even when concerning a specific issue type. So your ringtones are fine, ey? Mine too. How about the aforementioned issue which is concerning the message notification tones? :P

    If you goto your setting->ringtones+sounds->new text or IM-> and repeatedly press play on the "Windows Message" Or "Nokia Message" you will hear them occasionally stutter

    also, I love that meditating dog.
    11-20-2012 02:41 AM
  17. The ZennyBoy's Avatar
    My 920's speakers sound just fine. No crackle or anything. I played the Nokia Tune Remix (check it out in your ringtones, lolol).
    Last edited by The ZennyBoy; 12-27-2012 at 03:58 PM.
    11-20-2012 02:48 AM
  18. Caikems's Avatar
    Man, people give the most general responses even when concerning a specific issue type. So your ringtones are fine, ey? Mine too. How about the aforementioned issue which is concerning the message notification tones? :P

    If you goto your setting->ringtones+sounds->new text or IM-> and repeatedly press play on the "Windows Message" Or "Nokia Message" you will hear them occasionally stutter

    also, I love that meditating dog.
    40 presses of Nokia Message and no stutter or crackle for me.....still pressing.
    11-20-2012 02:51 AM
  19. ilifecomputer's Avatar
    you guys....
    11-20-2012 03:04 AM
  20. Caikems's Avatar
    Are we not trying to pinpoint similarities in the posted issue?
    11-20-2012 03:11 AM
  21. ilifecomputer's Avatar
    you actually claimed you tested the issue. the "you guys" was zennyboys joke about ringtones (I loled). nothing to see here...
    The ZennyBoy likes this.
    11-20-2012 03:22 AM
  22. vdubskey's Avatar
    I think it would be better to post if you have an AT&T branded phone or not. Seems the international non LTE phones are not affected from what I can gather.
    11-20-2012 10:56 PM
  23. Kmaki's Avatar
    I've noticed a popping/crackle sound coming from the speakers when I adjust the volume when playing local music. It doesn't happen when listening to streaming stuff on Nokia Music. I also don't notice anything from ringtones or alerts. The popping is noticeable above level 20 and happens when adjusting the volume up or down. If I put it all the way at 30 and hold the volume up button I can hear it happen around 2-3 times per second.
    11-20-2012 11:38 PM
  24. ilifecomputer's Avatar
    Wanted to add that I just reflashed the firmware to see if it would be fixed and it's not. (Att variant).
    11-21-2012 01:28 AM
  25. Moocowdeluxe's Avatar
    I have a cyan AT&T model and have not encountered this, and tried manually playing some short tones and could not reproduce it. The 920's speakers are the loudest and clearest I've ever heard on a smartphone.
    11-21-2012 03:27 AM
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