11-18-2012 10:53 AM
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  1. jkrc717's Avatar
    The call quality on my 920 isn't very good. There is no static, but it's not clear. I sometimes don't understand what the person i'm talking to is saying.

    It's so hard to explain how it sounds. Like a vibration. Like a "zzzz".

    Like "Howz Arz Youz"

    Please let me know if anyone else has this issue.
    Last edited by jkrc717; 11-12-2012 at 04:56 AM.
    freddywayne likes this.
    11-12-2012 04:04 AM
  2. B T C's Avatar
    Call quality seems to be improved on both ends over my previous LG flip phone. The people I've talked to have specifically mentioned that they can hear me a lot better with the new phone.
    11-12-2012 05:03 AM
  3. Gken's Avatar
    I actually love the call quality of mine, again unless the tests are done over the same network, the call quality is going to vary from location to location because a lot of it depends on call connection and like hundreds of other factors.
    11-12-2012 05:27 AM
  4. ZombieBacchus's Avatar
    Coming from the original Titan I think the call quality is very good.
    11-12-2012 06:04 AM
  5. Coreldan's Avatar
    I "temporarily" switched from N8 to Omnia 7 I got for free just to get used to WP before I get a 920 and wow, never in my life have people complained about not hearing and understanding me over the phone. I've always used Nokias, but empiric results show that 10 year old Nokias do better in call quality than Samsung Omnia 7 :D
    11-12-2012 06:06 AM
  6. theecosystem's Avatar
    i'm in boston w/ lots of lte from att. my calls sound like a landline. i've even had to spell a few things on the phone, and i didn't have to do the, "no, not d, t like table" thing.
    11-12-2012 07:32 AM
  7. Kebero's Avatar
    In South FL on LTE, the call clarity rivals my land line so far.
    11-12-2012 07:53 AM
  8. Nightshde's Avatar
    I have to say the 920 has the best clarity out of any cell phone I've used in the past, I don't have to ask people to repeat what they said like I did on my Epic.
    11-12-2012 08:08 AM
  9. jhoff80's Avatar
    In my bedroom, I get poor voice signal (but great LTE signal - I know everyone here is mentioning that they have LTE, but that is 100% irrelevant for voice calls, as they use the older network).

    When making calls there, with my Lumia 900, I would lose words, because the sound would frequently cut out.

    With my 920, I haven't had that issue at all so far.
    11-12-2012 09:43 AM
  10. chriscookz's Avatar
    I've had fantastic call quality on my 920 so far. I've only made 2 or 3 calls so far, but I've been able to hear the other person wonderfully and they have been able to hear me great too. Definitely way better then my old phone.
    11-12-2012 10:20 AM
  11. TenTwelve's Avatar
    The call quality has been good for me.
    11-12-2012 10:26 AM
  12. Hypetrak's Avatar
    No call quality issues here.
    11-12-2012 10:27 AM
  13. ky Phan's Avatar
    I've been more than pleased with the call quality on ATT + Lumia 920
    11-12-2012 10:27 AM
  14. karmamule's Avatar
    Excellent call quality for me too... As others have mentioned it is actually at "landline quality" for me. If your phone consistently has a buzzing sound during calls then maybe you have a bad speaker.
    11-12-2012 10:31 AM
  15. jkrc717's Avatar
    I went into the ATT store and tested it on other 920 devices. They all sound pretty much the same.

    It could be the higher the volume the worse it gets.

    I just switched to ATT so it could be ATT. I remember I also hated Sprints call quality.

    I guess I'm good which is a relief becuz my phone works perfectly.
    11-12-2012 02:03 PM
  16. vlad0's Avatar
    I "temporarily" switched from N8 to Omnia 7
    If there is anything Symbian excels at.. its power management, multitasking, GSM connectivity, and call/voice quality.
    11-12-2012 09:39 PM
  17. octavian90's Avatar
    Coming from Galaxy Note. Call quality is IMPROVED, just like I remember in the old days with Nokia =). Haven't used a Nokia phone since 2001 (3210) and it is wonderful to be back.
    11-12-2012 09:50 PM
  18. InnocuousScreenname's Avatar
    Call quality is absolutely epic on my Lumia 920.
    11-12-2012 11:24 PM
  19. Goodeye's Avatar
    Coming from a Focus, and the original Titan I think the quality is much much better.
    11-13-2012 01:02 AM
  20. TechAbstract's Avatar
    I have had Apple, Samsung, LG, HTC, and Motorola, but Nokia has the best call quality and signal reception.
    11-13-2012 01:21 AM
  21. blinknfg41's Avatar
    I am having the SAME problem. I went to 2 ATT stores and they both told me that it was the speaker that was blow. I have the Cyan (honestly, I was excited to get it but im glad this happened b/c im not really a fan) and they were going to charge a $35 restocking fee to give me black. Called ATT premiere and they are giving me a $50 credit to trade it out for a black.

    UPDATE- Went in and got the Black one and everything works great. If your having this problem you should go to ATT and see what they can do.
    Last edited by blinknfg41; 11-14-2012 at 01:02 PM.
    11-13-2012 07:27 PM
  22. awesomeindeed's Avatar
    If you're having issues with call quality, exchange the phone. This was an issue with some early 900s as well. My father had to exchange his twice before he got one with no buzz or echo... luck of the draw sometimes. Mine sounds absolutely clear as a bell, like a Nokia should.
    11-13-2012 08:35 PM
  23. cewrecks's Avatar
    Day 2 with my 920, and 5 people I have talked to complained about not being able to hear me clearly, but when I call from sister's iPhone 5 there is no problem. I am going to have at&t give me another 920 today.
    11-17-2012 12:28 PM
  24. rdubmu's Avatar
    Everything sounds good from my phone
    Sent from my lumia 920 using Board Express
    11-17-2012 12:29 PM
  25. lordofthereef's Avatar
    If there is a buzzing, I would say there is something wrong with your phone. Call quality is definitely not something I can complain about with this handset. While I wouldn't say my standards are sky high, there is definitely no distortion experienced on either my end or the other.
    11-17-2012 12:34 PM
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