As someone who was part of the original "frenzy" of the iPhone 3g, I've been thinking a bit about the launch of the Nokia 920. For a "flagship" device with the fortunes of Nokia and (to an extent) Microsoft riding on the success of the phone and its OS, I think it's been a study in failure.
The phone has little presence in stores, CS reps at AT&T had little (if not contradictory) information on the free charger, and the in store availability of stock was too limited. One of the things this phone needs/needed was to create some "buzz" that drove people to the stores. The phone and platform is already ice skating uphill in a windstorm and as far as I can tell the only promotional thing they've done right is with pricing.
Obviously it's only been a few days, but they really need to get on the ball as we enter the holiday season in the U.S.
The phone has little presence in stores, CS reps at AT&T had little (if not contradictory) information on the free charger, and the in store availability of stock was too limited. One of the things this phone needs/needed was to create some "buzz" that drove people to the stores. The phone and platform is already ice skating uphill in a windstorm and as far as I can tell the only promotional thing they've done right is with pricing.
Obviously it's only been a few days, but they really need to get on the ball as we enter the holiday season in the U.S.
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