1. Guitarpik's Avatar
    So I got my cyan 920 delivered finally on Tuesday. It's been amazing. Absolutely love it.

    I was using it today, locked the screen and put it down. About 10 minutes later I picked it up and it wouldn't turn on. I tried soft and hard resets, plugged it in and nothing would happen.
    I went and looked on the Nokia discussion forums since this forum was down and found 2 other threads with the same issue.
    I tried a hard reset again and this time it worked. I think I wasn't holding the buttons down long enough before.

    Anyways, it rebooted and everything seems fine. But has anyone had this issue? It's a little unnerving for something to happen to a brand new phone and it's apparently not an isolated incident.
    11-16-2012 12:44 AM
  2. Paggy66's Avatar
    How do you do a hard reset? Is that the sequence with the volume buttons and the power button?
    11-16-2012 04:04 AM
  3. elee@ulgm.org's Avatar
    . But has anyone had this issue?
    Yup, on day 2 that I owned my phone. Been a week and hasn't happened again.
    11-16-2012 06:40 AM
  4. Guitarpik's Avatar
    Hold volume down, power and camera buttons till the phone vibrates.
    11-16-2012 11:04 AM

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