Re: AT&T will give you a credit for the price difference on the 920 due to their Black Friday sale
I just got $61 credit to my account. $50 + other taxes.. Here is the chat session. I replaced my name with "ME" and att& rep's name with "ATT REP":
Please wait for a site operator to respond.
You are now chatting with 'Lynn Potts'
ME: hey
ME: you there?
ATT REP: Hello Mr. "my last name", I will have to see if we are offering any adjustment on this device.
ME: please look at the link:
ME: http://ebm.e.att-mail.com/c/tag/hBQqvk6B8ZtbSB8vRH4AAYi76jH/doc.html
ME: i called local at&t office and told them about this
ME: and they suggested me to chat or call you guys as I have ordered it online
ME: please help me
ATT REP: Okay, what price did you pay for device?
ME: $99.99
ATT REP: I do apologize I cannot see that link from my location, let me see what credit I can apply.
ME: in the link it says $49.99
ME: so I should get $50
ME: even the local office guys agreed but they asked me to call/chat with you guys as my order is ONLINE
ME: Here is the link again:
ME: http://ebm.e.att-mail.com/c/tag/hBQqvk6B8ZtbSB8vRH4AAYi76jH/doc.html
ATT REP: Yes however they would need to return the device you have now and get it on that day which is currently on back order so I can adjust your account with a $50.00 one time courtesy as we do not generally price match with credits.
ATT REP: One moment to apply. I cannot view Internet links sorry.
ME: ok, so you are applying $50 credit to my account?
ATT REP: Total Credit: $61.00 new balance is $-61.00.
ATT REP: Is there anything else I can do for you today?
ME: what do you mean by $61
ME: did you credit $50 or $61
ME: ?
ME: please let me know clearly... thanks
ATT REP: I applied monthly service credit and the total came to $61 since taxes were included so I took off that amount $61.00. total
ME: gotcha
ME: thank you so much@
ME: so much!
ATT REP: You are welcome.
ATT REP: We value your business and thank you for visiting AT&T. You may click the close button to end your session.
Chat session has been terminated by the site operator.