1. blnwp's Avatar
    All, my black 920 bricked on the 2nd day and so went to the ATT store and swapped it for a new device. As there was no device at the store, it was ordered online by them and set to deliver to the store so that I can pick it up. I received email from ATT once the phone shipped along with the tracking number. I was following up every day in usps.com and it was finally delivered to the store on ATT last week but didn't receive any email from ATT to pick it up. So went to the store yesterday to check whether they've received it and they plainly said that unless I get an email from ATT for me to pick it up, the phone is not ready for pick up. I'm yet to get the email from ATT and it's 5 days since it was delivered by USPS. Is this normal? Can anyone who has previous experience with store pickups help me?
    11-21-2012 05:06 PM

Similar Threads

  1. So how long till we see more higher quality games?
    By jjmurphy in forum Windows Phone 8
    Replies: 13
    Last Post: 11-18-2012, 12:27 AM
  2. Heading to Pick up Black L 900 in 3 hours
    By Nokia_Man_USA in forum Nokia Lumia 900
    Replies: 0
    Last Post: 04-09-2012, 05:29 AM
  3. Replies: 3
    Last Post: 09-30-2011, 11:16 AM
  4. Sent an email to Verizon about the trophy...
    By Grubish360 in forum HTC Trophy
    Replies: 6
    Last Post: 04-14-2011, 09:45 PM