04-07-2013 07:43 AM
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  1. theta orionis's Avatar
    That's a bummer for those affected. I put mine in a case moments after buying it about three weeks ago and didn't notice any creaks then. I did notice that the glass was amazingly flush with the rest of the body when I bought it.

    img_1219_edited-1.jpg

    img_1220_edited-1.jpg

    Two pics of detail around affected area. I didn't notice before hand and sure not gonna take the case off to look for it.
    12-02-2012 09:00 PM
  2. deuxani's Avatar
    I know a 100% sure that my 920 didn't creak the first 2 weeks. Last week I started noticing it between the SIM tray and the screen and also on the right bottom (just left from the screw). Because of the creaking on the bottom right I also noticed light leaking right from the search key between that very small gap. I was not happy with that at all! But today is the first really cold day of the year (with light snow) and as of today the creaking has stopped completely on the top and on the bottom. Might it be possible that the creaking starts when your phone overheated? And might it go away when it gets really cold? Time will tell, but I will try it out :)
    12-03-2012 06:23 AM
  3. EliteMikes's Avatar
    My phone has become creaky as well. I can press in around the speakers at the bottom. I'm really not sure if I'm being too picky or what. I'm past the return time now.

    I also noticed what appeared to be moisture build up around the ear piece this weekend. Both my wife's white and my black one had the issue. It eventually faded away.
    12-03-2012 07:48 AM
  4. Derausgewanderte's Avatar
    Just noticed that the creaking goes away when I shake the phone with top downward with a sudden stop. Apparently that seats whatever loosened. Not sure for how long...
    12-03-2012 03:25 PM
  5. EG8196's Avatar
    I am on my 7th 920, and it has the clicking noise too, but this time, the noise is from the right speaker at the bottom.

    On my first to 6th 920, they all had the click noise
    Wappinger likes this.
    12-04-2012 09:27 PM
  6. deuxani's Avatar
    LOL, 7th Nokia? Are you for real? What happened to the first 6? And I guess many people would've given up with the 3rd.
    12-05-2012 05:40 AM
  7. DanBB1's Avatar
    I am on my 7th 920, and it has the clicking noise too, but this time, the noise is from the right speaker at the bottom.

    On my first to 6th 920, they all had the click noise
    WTF? 7th? No wonder Lumia 920 is constantly out of stock. My phone clicks too when I put my ear next to it and shake it. It comes from the floating lense I assume, atleast thats what it sounds like. I sure would like to hear what was wrong with the first six Lumia 920s.

    I'm on my first. One forced reboot few hours after I bought it(installing bunch of stuff and started a game), but that was expected. It has worked without any problems since. No reboots since, very good battery life and I expect it to get even better.

    *EDIT* Confirmed. The floating lense does click when not in camera mode. I'm not sure if that is the same clicking sound others are talking about on this post, tho. When I put in camera mode I hear nothing, and as soon as I exit the camera app, I can hear clicking from the floating lense when I shake the phone. It's just how the floating lense works..
    Last edited by DanBB1; 12-05-2012 at 08:16 AM.
    beej likes this.
    12-05-2012 07:31 AM
  8. jaj324's Avatar
    I am on my 7th 920, and it has the clicking noise too, but this time, the noise is from the right speaker at the bottom.

    On my first to 6th 920, they all had the click noise
    Did it ever occur to you on the first six phones that maybe it was supposed to make that click sound? If 1 in 7 doesn't make the sound I'd say it's that one that is defective. The one that doesn't make the click sound apparently has something stuck inside of it that isn't supposed to be stuck. You've returned 6 phones in order to get a defective one. Nice.
    12-05-2012 07:39 AM
  9. beej's Avatar
    I am on my 7th 920, and it has the clicking noise too, but this time, the noise is from the right speaker at the bottom.

    On my first to 6th 920, they all had the click noise
    Wow, yeah, that's a lot of replacements--kudos to you for sticking with it, but man, I wonder of other, less-discerning people would have been happy with one of those defective ones? Maybe the 8th device will work for you? Hope so!
    12-05-2012 09:55 AM
  10. palandri's Avatar
    I am on my 7th 920, and it has the clicking noise too, but this time, the noise is from the right speaker at the bottom.

    On my first to 6th 920, they all had the click noise
    Where are you from? Obviously not the states. It's common in the states (AT&T at least) that they cut you off after 4 returns. When you go to get your 5th, they tell you to select a diferent phone, if you don't like any of the other phones, they cancel your contract.
    12-05-2012 10:59 AM
  11. MOPHR3AK's Avatar
    I bought my 920 here in Canada from Rogers... it had the same problem.

    9 Days later, got my mine swapped for a new one. Rogers is indeed sending these back to Nokia as Defective. The early builds apparently have this problem and i was not the first at my dealer to get it swapped due to this defect.

    For those that care about the build quality of there phone... go get it done and get your dealer to swap it for you.

    If you can live with your "clicking", keep it to yourself, nobody cares... go troll somewhere else.
    12-05-2012 11:37 AM
  12. OttawaMan's Avatar
    For those that care about the build quality of there phone... go get it done and get your dealer to swap it for you.

    If you can live with your "clicking", keep it to yourself, nobody cares... go troll somewhere else.
    Somebody call the "yaaa-bulance" .
    12-05-2012 11:45 AM
  13. EG8196's Avatar
    Where are you from? Obviously not the states. It's common in the states (AT&T at least) that they cut you off after 4 returns. When you go to get your 5th, they tell you to select a diferent phone, if you don't like any of the other phones, they cancel your contract.
    1st dent out of box
    2nd op issue
    3rd dead pixel
    4th dead pixel
    5th scratches out of box
    6th glass ding out of box
    12-05-2012 04:37 PM
  14. Derausgewanderte's Avatar
    Ok, that was an eye opener. Went to att store with the idea to exchange the Lumia 920, because of creaking at top and rattling on vibrate. No problem the very helpful att clerk said. Mind checking some of the phones we have here? Sure, and what do you know, all 5 models we tried had the rattling and three of the phones (black) had a gap and a noticeable click at the top. Much worse than the creak on mine. None of the colored phones had this issue. I will wait with exchange until this is ironed out and live with the minor issues for now.
    Last edited by Derausgewanderte; 12-07-2012 at 08:01 PM.
    12-07-2012 06:53 PM
  15. Dex Da Rex's Avatar
    I noticed this as well when I pressed hard on the top right corner of my phone. I am guessing its just the way the phone part fits into the unibody. I am going to not press it much and try to ignore it. Hopefully they fix a lot of these defects for future lumia owners.
    12-07-2012 10:55 PM
  16. DROBinhood's Avatar
    At baseline, mine creaks when I press right above the microphone/FFC area. I can also confirm that, when the top of the phone heats up with heavy use, the area that creaks when pressed expands to about 50% of the top piece. This goes away when the phone cools down.

    It also doesn't bother me, so long as it doesn't worsen over the next few years. I have to press at a very specific point to elicit the creak, and it's really only noticeable when the phone is warm from use.
    12-08-2012 01:55 PM
  17. geometrikal's Avatar
    Try reseat it. Looks damn easy. I have some clicking, but near the power button.

    Disassembling Nokia Lumia 920 - iFixit
    12-28-2012 05:47 PM
  18. geometrikal's Avatar
    Cons - creaking
    Pros - easy to disassemble and replace battery / clean / whatever
    12-28-2012 05:51 PM
  19. Saltank's Avatar
    At baseline, mine creaks when I press right above the microphone/FFC area. I can also confirm that, when the top of the phone heats up with heavy use, the area that creaks when pressed expands to about 50% of the top piece. This goes away when the phone cools down.

    It also doesn't bother me, so long as it doesn't worsen over the next few years. I have to press at a very specific point to elicit the creak, and it's really only noticeable when the phone is warm from use.
    Mine does that too, when I press the back and front (screen) together, it creaks a bit around the SIM tray area. This same fault also means when the phone vibrates, it causes a rattle.
    12-28-2012 06:05 PM
  20. James8561's Avatar
    I have sent my phone to Nokia to repair this problem. they haven't say anything yet but when i call customer support up they immediately said it's a hardware issue. seems to be very widespread
    12-28-2012 07:57 PM
  21. kong u's Avatar
    Anyone tried tightening or loosening the screws at the bottom to see if it fixes the creak?
    01-01-2013 05:04 PM
  22. Corto_Maltese's Avatar
    ccccccccccccc
    Last edited by Corto_Maltese; 07-05-2013 at 06:09 AM.
    04-07-2013 03:35 AM
  23. fredie12's Avatar
    bought my black lumia 920 11/11/12 and have no clicking at all! i did buy a cheap 1.99 shell which has saved the body from damage on several occasions. just wonder if it could be climate conditions playing a part? (not too hot in uk 6c max)
    04-07-2013 04:33 AM
  24. uopjo6's Avatar
    Wow....some people are super paranoid...creaks, 1mm gaps, are you for real?? Every phone has it's own defects (it's called Mass Production). Your premium car probably has defects. By the time you're done swapping phones and worrying about your 1mm gaps it's already time for you to upgrade in a year or 2 and you've wasted a big portion of your time just worrying about your phone.

    It creaks when you push the top........does pressing the top give you any special functions? If not just stop pressing.

    You're not buying a diamond brick with a few hundred bucks.
    04-07-2013 04:53 AM
  25. Corto_Maltese's Avatar
    ffffffffffffff
    Last edited by Corto_Maltese; 07-05-2013 at 06:09 AM.
    04-07-2013 07:43 AM
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