1. irspecere's Avatar
    I got my Lumia 920 (cyan) last Wednesday. Just today, the phone starting acting strange - I would hit settings and it would transition to the SETTINGS screen but nothing would come up. I would get just a white screen. I would soft reset and then it would be fine for a minute but then it would start again. It happens sometimes when I go to email or text or the ME tile. I've attached a video so you can see what I mean.

    I have even done a HARD reset and the issue is still there. Is my phone broken? Has anyone seen or experienced this?
    Any help is appreciated.
    11-25-2012 09:15 PM
  2. irspecere's Avatar
    It seems to be getting worse. Do you have any suggestions?
    11-26-2012 10:04 AM
  3. irspecere's Avatar
    In case anyone ever experiences this issue, I went to AT&T and they said it's a defective phone. So I have to take it in to their warranty replacement center for an exchange. I hope they have cyan!
    11-26-2012 11:55 PM

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