annoying calling issue

[thedopesteez]

Hey fellow Lumia owners, wondering if anyone else is experiencing the same problem as me. Just recently my phone starts freezing up whenever I make or take a phone call. As soon as I answer or hit call, the screen goes black and won't do anything. The call always works but the phone doesn't recover until the call is ended. This means I can't use speaker phone or even hang up a call, the other person always has to. As soon as the call is disconnected everything is back to normal... Kind of a weird problem, anyone got any advice?
Cheers

 

[jaimeastin]

Had a similar issue where if I answered a call using Bluetooth, it would freeze and require. A reboot...

On my 900, a situation similar to yours would would happen randomly...

Make sure the proximity sensor is not covered.

 

[tai4de2]

Sounds like your proximity sensor has gone bad. Not sure there's a software fix for that.

 

[thedopesteez]

Aha faulty proximity sensor does make sense cause ya that's what turns the screen on and off during the call. I'll have to take it in grrrr