09-09-2013 01:27 PM
32 12
tools
  1. Joeboy22's Avatar
    I am still waiting for Nokia to call me.
    07-08-2013 11:34 AM
  2. Joeboy22's Avatar
    Nokia insist I send the phone back to them AGAIN.
    07-09-2013 02:31 PM
  3. Joeboy22's Avatar
    Hi Everyone, me again. Here's the latest instalment.

    I sent my phone off again. It came back today with exactly the same fault. In sheer desperation I decided to change the SIM (something I have tried before with no luck). So I popped
    the micro SIM out and put a new orange SIM in. Now...it says 'NO SIM' and I cannot get the phone to recognise any SIM. I am now waiting for a manager to call me back
    again. I have also taken advice from someone on the Nokia forum and sent an e-mail to the CEO of Nokia.
    07-16-2013 11:18 AM
  4. Joeboy22's Avatar
    I sent the phone back to Nokia for the 3rd time yesterday. This time it went to escalation/head office (whatever they're called). I had a lady call me to confirm they had received the phone and would be doing a test call using the phone. 3 hours later she call me back to say her colleague said she ounded like she was 'down a hole' !!

    So they have told me they will be sending me a new phone and I should receive it Monday.

    Is anyone reading this ?
    07-18-2013 11:31 AM
  5. Joeboy22's Avatar
    Got it today

    Everything works.

    Don't buy a Nokia..if you do..just hope it works and never goes wrong.
    07-19-2013 04:54 PM
  6. Railton Brown's Avatar
    Hi yes I am reading this. Did the new phone provide a permanent fix ?

    Regards
    09-03-2013 05:37 PM
  7. Joeboy22's Avatar
    Yes it did !! One thing I learned is that the only way you get a response and anything done is to go to the ceo of Nokia.
    09-09-2013 01:27 PM
32 12

Similar Threads

  1. Call quality and SMS problems
    By acousticpoem in forum Nokia Lumia 820
    Replies: 3
    Last Post: 01-11-2013, 02:00 PM
  2. Replies: 22
    Last Post: 12-27-2011, 07:28 PM
  3. Bad Call Quality?
    By mYth in forum HTC HD 7 / 7s
    Replies: 13
    Last Post: 06-30-2011, 05:52 PM
LINK TO POST COPIED TO CLIPBOARD