Right audio channel stopped working (earphones)

[abhishek8605]

So randomly today the right channel on my earphones stopped working. I took my earphones out, and played my music on the speakers and they were fine, but as soon as the earphones were plugged back in the right channel stopped working. I thought it might be my earphones, tried it with my laptop and they work just fine.

Took it to Nokia Care Center, they did a hard reset and it was working again.

Anyone else have this problem? I'm wondering what caused it, and I have a feeling doing a simple restart would have solved it.

Also, the noise crackling/distortion has gone from my phone since the hard reset, so I believe it's a software issue. I tried playing music on my speakers and they never crackled/distorted.

 

[sk7575]

Ok I am seeing this exact same issue. Only over headphones, and it seems only certain ones trigger it. Example -- I have a Hummer H3 and a Mini Cooper. When I plug the phone into the aux input in my mini, it seems like this output issue will randomly happen. once it happens in that car, if I plug it into the other car or a pair of headphones the problem is still there until I reset. It doesn't seem to get triggered with my normal headphones on their own. Its really annoying me.

 

[HaibaneReki]

had this happen to me twice now, a reboot fixed it.

 

[HaibaneReki]

Ok I am seeing this exact same issue. Only over headphones, and it seems only certain ones trigger it. Example -- I have a Hummer H3 and a Mini Cooper. When I plug the phone into the aux input in my mini, it seems like this output issue will randomly happen. once it happens in that car, if I plug it into the other car or a pair of headphones the problem is still there until I reset. It doesn't seem to get triggered with my normal headphones on their own. Its really annoying me.

now that You said it I think was the headset that came with the phone that triggered it both times.

 

[abhishek8605]

When you guys said you reseted it, is that a hard reset (about -> restore phone to factory settings) or did you just restart your phone? If this happens again and I have to hard reset again, it's going to be annoying. I shouldn't have to hard reset.

 

[therealper]

same happened to me, just restart will work. annoying

 

[Seismo]

Yes, it's a real thing.
It's happened to me once. Restarting always fixes it.

 

[agadgetgeek]

Just happened to me today too...except it was the left channel. Thought my headsets died but after a reset everything was working again.

 

[dploypos]

I have this often. It's happened to me on both the right and left channel. HOWEVER, I notice it happens less often if I stop the audio program BEFORE unplugging the headphones...can someone test?

 

[chadwick611]

i thought I just had a bad pair of headphones! tried another pair and guess what still not working. so put me on that list. I hate doing hard resets to my phone.

 

[rurik]

Happened to me to. Restarting the phone fixed it.

 

[joeynox]

This happens only on the right speaker and happens just about everyday. I've noticed it happens more I put the phone on silent and then when a notification come through with the headphones plugged in there's a weird static that happens when the notification sound is supposed to be made and then poof no more audio from the right channel. This is a major bug!!!!!! Just like with any windows problem just turn it off and turn it back on

 

[AkAdam]

I'm having this same issue on my Lumia 925. The first time it happened, the right headphone went out. Then the next day it started working again. Then a week later the left earphone went out! I'm not sure how it fixed itself the first time, but I tried a soft reset and it didn't solve the issue. Do I REALLY need to hard reset the phone? I really don't want to have to reconfigure my phone again and install all these apps!

 

[ryansstuff]

Same issue here just happened to me I thought the amber update was to blame. but just turning it off and on again resolved it for me thank you. was going to get the phone replaced.

 

[TheShez]

This happened to me, thought my earphones were faulty, took it back to the supplier, they told me they'd have to send it to Nokia, so I asked 'have you tried rebooting it?'...We tried it and it fixed the problem. I now however have a bigger audio issue, my earpiece isn't working, plus loads of other sound issues. Would like to try a reset but last time I did that my phone bricked.

 

[Okami360]

This JUST started happening on my 920 a week ago, not sure what is causing it. Its definitely frustrating as since then its been pretty much happening everyday and having to reset my phone once or twice a day is ridiculous. Anyone know if there has been any updates on a fix or possibly located the cause of the issue [possibly a specific app?]?

 

[ryansstuff]

Mine happens now and again. Just a simple restart seams to fix the issue. if you getting it often give nokia a call and see what they say!