12-14-2012 12:43 AM
40 12
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  1. fitchalcyone's Avatar
    I finally called in to ask about getting mine (they didn't add it to my phone order on 11/10) this past Friday. The rep managed to get the order through, but mentioned to me that the plates were still on backorder. This didn't bother me; at least I would be getting one, after all.

    Well, I wake up the next day and have a shipping confirmation from AT&T for the plate..... It'll be in my hands tomorrow. So much for the backorder?
    12-11-2012 01:17 AM
  2. z33dev33l's Avatar
    I was told they're about 15 days backordered.
    12-11-2012 01:23 AM
  3. photobriangray's Avatar
    So frustrated. Called to sort out the whole charging plate thing two weeks ago. Took two hours of transfers and "I can not help you with that request, sir" to finally get to someone that was able to submit an order for the plates. I got an email two weeks ago confirming the plates were ordered. Call in to get a status only to be told that my orders were shipped and recieved (referring to the two phones). I explain that it was for the charging, I give an order number, no record. I have an order number from ATT. Been transferred twice already, no record of the promised credit to my account for the inconvenience.

    Ugh.
    12-11-2012 04:15 PM
  4. nite732's Avatar
    I receive my first on which AT&T charged me for. Instead of a refund I ordered a second one and it took about a week. The first one was black and the second is white. I use the black one at home it's hidden and the white one is on my work desktop.
    12-11-2012 04:21 PM
  5. snakebitten's Avatar
    Arrived. About 2 weeks after phone. Thing works great. Amazing world.
    12-11-2012 04:25 PM
  6. dameon_03's Avatar
    I got mine about 2 weeks ago. Just happen to check the tracking info and saw it was out for delivery
    12-11-2012 07:33 PM
  7. zombiegrrl86's Avatar
    Mine shipped on Friday and should be here on Thursday :)
    12-11-2012 07:51 PM
  8. MacDaMachine's Avatar
    Mines was shipped.

    USPS lost the damn thing. Went to ATT and they ordered me another one.
    12-11-2012 07:52 PM
  9. pderosa's Avatar
    So frustrated. Called to sort out the whole charging plate thing two weeks ago. Took two hours of transfers and "I can not help you with that request, sir" to finally get to someone that was able to submit an order for the plates. I got an email two weeks ago confirming the plates were ordered. Call in to get a status only to be told that my orders were shipped and recieved (referring to the two phones). I explain that it was for the charging, I give an order number, no record. I have an order number from ATT. Been transferred twice already, no record of the promised credit to my account for the inconvenience.

    Ugh.
    Had the same thing happen to me. Kept calling in and being told that they had no record of the order. They reordered for me twice. The good news is that eventually they will all ship.
    12-11-2012 08:15 PM
  10. erzhik's Avatar
    I guess I was one of the extremely lucky ones. I bought my 920 at Microsoft Store (they don't offer free wireless charger). Called AT&T Thursday to complain that I didn't get wireless charger (even though I wasn't supposed to). They placed an order that didn't go through. Called again on Saturday to complain again, finally they placed a successful order with overnight delivery. Shipped Monday, got today with $25 account credit. I was told by reps that yellow, red and cyan are backordered. Black and white are in stock.

    If you haven't received yours yet, call 611 and complain.
    12-11-2012 09:10 PM
  11. tmservo's Avatar
    Mine received today
    12-11-2012 10:33 PM
  12. Rudiepoo1's Avatar
    Just got both of mine today from the initial call I made last week to AT&T:)
    12-11-2012 10:45 PM
  13. CamiKitti's Avatar
    I still haven't received mine. It's been a little over two weeks.
    Sent from my Nokia Lumia 920 using Board Express
    12-12-2012 02:59 AM
  14. MacDaMachine's Avatar
    Went to the ATT store yesterday to tell them about my lost charger that's somewhere at a USPS distribution center. Guy called them up, they didn't give him a straight answer. Immediately ordered another one. It shipped today, so I should be getting it by Monday at the latest. I don't think they are really backordered anymore
    12-12-2012 04:40 PM
  15. zombiegrrl86's Avatar
    I got mine from UPS today :)
    12-14-2012 12:43 AM
40 12

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