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  1. jarettp's Avatar
    First and foremost you need an xbox 360. If you don't have this, I don't know what to tell you.

    Alright, so for all of us that do have it the first thing you need to do is create an log in. It'll be separate from your current account.

    Once you have that done you can go to your xbox, go to account setings, go into the security section, and it'll give you an option to switch live accounts. Go ahead and make the switch to your new email address. This will do a couple things, it'll transfer over your xbox account, your music pass account, and your windows phone account.

    Next you are going to have to reset your phone so get prepared. Take screenshots of how your icons are setup and get whatever photos you have off yoru phone and into skydrive or your desktop. Once you've gotten this done, go to settings > about > reset and reset your phone to factory. WARNING: some Lumia 920's have a bug where you will get stuck at the spinning cogs. if you feel like this has happened to you, go to the sticky at the top of this forum on how to fix it. it's pretty straight forward and he has a youtube video as well.

    Once your phone is up and running, you'll need to log in to your new account. You'll notice that you don't have any contacts or apps and you'll need to re-setup everything. If you had your contacts saved to your old gmail log in, you can go there and export them. Keep in mind that you want to remove any social networks from your account before exporting or it'll cause a huge problem when you try to import them into your new account. there's an option in your account settings to manage linked accounts. you can remove them from the bottom of the pages once it sends you to facebook or twitter for account settings.

    For apps, you can go to, go to the purchase history page, and resend the apps to your phone. You have to make sure and have this setting turned on in findmyphone on your device.

    That's pretty much the gist of it. some of these instructions are vague for a reason. If you don't know what you're doing or anything here sounds like too much, it probably is and you should just leave it alone for now until Microsoft makes an easier way of doing this. let me know if ya'll have any questions and good luck!
    Last edited by jarettp; 12-16-2012 at 08:52 PM.
    12-16-2012 08:41 PM

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