1. fluffy014's Avatar
    How do I get rid of stains on the back of my black 920?

    There are some dirt marks in the back of the phone. Also, I got the phone on 11/9 and left the stickers that was located on the back on for 2 days so I can leave it feeling like new. After taking off the stickers in the back, I saw an outline on the back of my phone :( I've tried a lot of different things to get it clean, but no luck.

    How do I get rid of the marks and the outline? I want the beautiful machine to be clean.
    12-18-2012 08:57 AM
  2. sym1a1a's Avatar
    I use a micro fiber cloth to rub out stains on my matte black 920, rub in a circular motion with no solvents has kept my phone in like new condition, it has removed blemishes that Windex didn't touch
    12-18-2012 09:09 AM
  3. fluffy014's Avatar
    sadly, I have done that with no luck :(
    12-18-2012 09:18 AM
  4. sym1a1a's Avatar
    Hmm, surprised, I have not yet run across anything yet that my cloth wasn't able to remove, I've had my phone since launch day and its still like new, of course I kinda anal about keeping it clean lol
    12-18-2012 09:29 AM
  5. sym1a1a's Avatar
    Not all cloths are created equally lol, I bought a rather expensive one from vizio of all places lol
    12-18-2012 09:31 AM
  6. fluffy014's Avatar
    Thanks :)
    12-18-2012 01:41 PM
  7. rdifiori's Avatar
    My phone came with some minor stains out of the box. Can't get them off with anything.
    Last edited by rdef; 12-18-2012 at 04:37 PM.
    12-18-2012 02:51 PM
  8. PaulSancheezzee's Avatar
    I have the same issue on my cyan. It's more noticeable in certain lighting. I've tried an assortment of cloths but nothing has been able to remove them.
    12-18-2012 03:59 PM
  9. jmerrey's Avatar
    When I had my black 900, I used a soft cloth dampened with distilled water, followed by a dry soft cloth. Works great.

    This combo works great on television screens also. No streaks.

    Keep in mind, I'm talking about distilled water purchased at the store. Bottled drinking water isn't the same thing.
    12-18-2012 04:18 PM
  10. sym1a1a's Avatar
    Are you all referring to actual debris or is the finish wearing off? I have heard that the finish on matte phones tends to wear off, but I honestly am at a loss as to what is "staining" your phones, seriously mine gets kinda dirty after a days use but my cloth has been able to remove everything so far, even dried latex paint, it came right out with just a little rubbing, sorry to hear you can't get the stains off, that would drive me nuts lol
    12-18-2012 04:19 PM
  11. rdifiori's Avatar
    Mine looks like the 920 shown in the picture of this article: Nokia Lumia 920 Photo guide: How to make the most of your camera | Windows Phone Central

    You can only see it in certain artificial light. It’s virtually undetectable in daylight.
    12-18-2012 04:41 PM
  12. fluffy014's Avatar
    for example, after i washed my hands, i dried them, but not completely because i was going to answer a phone call. after my phone call ended, there was just a tad of water on the back. i wiped it off, but stains were created.. How does a phone stain because of water? it makes no sense
    12-21-2012 09:38 AM
  13. Trivikram Ch's Avatar
    Its not because of water. Its the glass problem which will be visible only when water or any other solution fall onit. Show it to the service center guys and ask for replacement of the entire display. I got replaced for my lumia 620 ( which is having similar stains right from the day of purchase, which I realised later).
    12-31-2013 05:13 AM

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