1. acmysdev's Avatar
    Did an update, came out with restart, then ATT boot logo, then Nokia boot logo, then gears for update, then ended up with a sad face.

    Completely unresponsive, seems like a brick. Power and volume down restart it into the sad face once again.

    There was very little space available, is that what may have caused it? Battery at 100%, etc.

    What can I do now? Where can I find a backup?

    Same as this guy: Discipline Is Freedom: Nokia's Sad Face
    01-17-2013 04:49 PM
  2. James8561's Avatar
    01-17-2013 07:37 PM
  3. aphex2020's Avatar
    Did an update, came out with restart, then ATT boot logo, then Nokia boot logo, then gears for update, then ended up with a sad face.

    Completely unresponsive, seems like a brick. Power and volume down restart it into the sad face once again.

    There was very little space available, is that what may have caused it? Battery at 100%, etc.

    What can I do now? Where can I find a backup?

    Same as this guy: Discipline Is Freedom: Nokia's Sad Face
    Having the same problem with my HTC Windows Phone 8x. Clicked the update with very little internal space left. How did you remedy this? Please Help
    03-02-2013 07:11 AM
  4. Huime's Avatar
    Having the same problem with my HTC Windows Phone 8x. Clicked the update with very little internal space left. How did you remedy this? Please Help
    just do a soft reset, it always keep a recovery image until a new copy is completely installed.
    03-02-2013 08:01 AM
  5. Danny Parker1's Avatar
    yh i got the sad face after update and well i tried this reset thing with the value button and it dosnt work so plz can some one help me because its not my fault that they release some bogus update
    03-29-2013 12:52 PM
  6. Danny Parker1's Avatar
    see my guy on the left dose he look happy no i didnt think so lol
    03-29-2013 12:53 PM
  7. markfive's Avatar
    There's a bit of a knack to the soft reset sometimes. If the soft reset doesn't revive the phone, then try a hard reset (power, volume down and camera buttons for ten seconds). If a hard reset doesn't work then you'll need to flash the phone as described in post #2, or get your nearest Nokia Service Centre to do it for you.
    03-29-2013 02:55 PM
  8. damon312's Avatar
    I'm sad face because following the update my battery doesn't seem to charge up any and I keep getting duplicate text messages as well as the network connectivity is unstable. Not sure if anyone else using AT&T has the same issue since the update pushed this week.
    03-29-2013 05:49 PM
  9. fredolay69's Avatar
    The duplicate text messages would be on ATT's end...no???
    03-29-2013 05:54 PM
  10. damon312's Avatar
    I'm sad face because following the update my battery doesn't seem to charge up any and I keep getting duplicate text messages as well as the network connectivity is unstable. Not sure if anyone else using AT&T has the same issue since the update pushed this week.
    03-29-2013 07:41 PM
  11. Ruben htc's Avatar
    Hi!

    I also have the sad face after updating my htc s8!
    I do some hard and soft resets but it wont work,
    Still that sad face! After that i implug my htc untill the battery is full.
    After that he wont restart, nothing!
    If i umplug him a orange light flips on/off.

    What to do??? Sorry for my english
    05-21-2013 05:46 PM
  12. Amanda Davis2's Avatar
    PLEASE HELP, I now have sad face.... what do i do nothing is working and soon will throw it through my window >.<
    05-31-2013 03:19 PM
  13. megan foxen freeman's Avatar
    how do you get rid of the face and get back on to your phone
    06-29-2013 04:06 PM
  14. Vama Mehta's Avatar
    1.Download the NSU (version 4.0.1 for retail).
    http://nds2.fds-fire.nokia.com/fds_f...tail_4.1.0.exe
    Install the suite to your favourite part of your PC (Windows 7 & 8 only).
    2.Simply plug in your Windows Phone to the PC, fire up the software suite and choose "My device doesn't boot up."
    3.Once the device connection screen shows up, press and hold the power + volume down buttons simultaneously until the phone vibrates.
    The software will then detect your Lumia Windows Phone and prompt you to install 1.2GB worth of recovery goodness.
    07-14-2014 03:16 AM
  15. asphaltpotato's Avatar
    Phew, what a lifesaver you are! Thanks, that really worked!
    08-04-2014 10:21 AM
  16. sumanthsuresh's Avatar
    will this link work for htc one m 8
    10-19-2015 03:30 AM

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