02-24-2013 08:58 PM
38 12
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  1. siero2h's Avatar
    ...so bad news!

    at this point i really thing is an hardware issue.. i don't think some app or facebook sync, portico or not portico are the problems, yeah maybe have the phone working less it helps not to have problems...

    I'm gonna go for a change of the phone, but maybe i will wait some time, like a couple of month, I don't wanna change it to have one that is worst.
    In my opinion they could fix it with a "second production" of phone.

    To make it much more complex to me is that i bought it in italy this last hollyday and now i'm living in spain. Actually the problem happen when i move here in spain.

    Does anyone know about international warranty?
    01-24-2013 07:10 AM
  2. Quin452's Avatar
    I've not had the same seriousness of problems you have, but the other day my phone froze whilst using it (on an App, maybe fb), but then it came back after pressing and sliding - the screen had just turned black. I thought it could have been a memory leak as I know of one App which has that problem.
    01-24-2013 07:12 AM
  3. Quin452's Avatar
    ...so bad news!

    at this point i really thing is an hardware issue.. i don't think some app or facebook sync, portico or not portico are the problems, yeah maybe have the phone working less it helps not to have problems...

    I'm gonna go for a change of the phone, but maybe i will wait some time, like a couple of month, I don't wanna change it to have one that is worst.
    In my opinion they could fix it with a "second production" of phone.

    To make it much more complex to me is that i bought it in italy this last hollyday and now i'm living in spain. Actually the problem happen when i move here in spain.

    Does anyone know about international warranty?
    I simply return the item if it is faulty, regardless of country of origin (for instance UK-US); if you bought it on holiday, then there shouldn't be an issue.
    01-24-2013 07:14 AM
  4. siero2h's Avatar
    I simply return the item if it is faulty, regardless of country of origin (for instance UK-US); if you bought it on holiday, then there shouldn't be an issue.
    yeah i guess,
    so if i bought it in a store in italy you think if i go in a store here in spain, that sells nokia, they will change it? even if it's not the store i bought it?
    or maybe i need to find a nokia official store or something?

    and if the warranty it's one year (or two) should not be a problem if i go change it after a couple of month i bought it? i would like to wait until nokia really solve this problem.
    01-24-2013 09:37 AM
  5. e2blade's Avatar
    As i have said, it only gets worse from here
    01-24-2013 11:00 AM
  6. siero2h's Avatar
    As i have said, it only gets worse from here
    you scared me! what do you mean?
    01-24-2013 11:02 AM
  7. carlosrdd's Avatar
    Same for me too. I'm on my 2nd 920 and it's crashing about once a day and now location and time are getting out of sync. Is it just me or wasn't portico supposed to fix all this?
    01-24-2013 11:20 AM
  8. Alex Kj's Avatar
    Same for me too. I'm on my 2nd 920 and it's crashing about once a day and now location and time are getting out of sync. Is it just me or wasn't portico supposed to fix all this?
    Software updates can't fix hardware defects...
    01-24-2013 05:32 PM
  9. meandu229's Avatar
    WiFi always on didn't work was in crashed state this morning when i got up
    01-25-2013 01:24 AM
  10. siero2h's Avatar
    Ok! I wanna bring up this thread again, because i can say that i defiantly find what was the problem with my phone, lumia 920. Still not sure, but has been 3 weeks without a reboot or any problem at all.

    For me was using a samsung galaxy 2 charger. I'm very happy now with the phone, was not skype, was not portico, was not whatsapp.. It was kind of hard to figure it out, because the reboot could happen few hours after unplug the phone, some times even after half a day..

    So i would advice to who have reboot issue, to check it out, if you use a diferent charger, in the car, or other people charger, or a no nokia charger it might be the cause.

    O will keep you update if the phone will reboot again or anything.. I hope this will help simeone.
    02-15-2013 08:02 PM
  11. benrp's Avatar
    Have had the same issue. I eventually tried to do a factory reset which caused just stalled and had to be sent for repair, same issue is happening now.
    02-18-2013 05:31 AM
  12. GDannyboy's Avatar
    I can't be without my phone for a week while it gets replaced, and it sounds like there's no guarantee the replacement won't have the same issues. Disabling WiFi seems to resolve the issue, and I've been working with Microsoft/Nokia to see if this is a software issue that can be patched.
    So, my Lumia was crashing, locking up, or rebooting on its own, I also had issues with the auto brightness, even after the updates that were suppose to fix these errors were installed. Sent my phone to Nokia for repair. They said they fixed my phone, still have the same issues. This is my third 920 BTW.
    02-24-2013 07:51 PM
  13. CrackFachry's Avatar
    Since I updated to Portico, my yellow Unlocked Lumia 920 crashes daily. It usually happens when I open an app and connected to wifi+Data ( at my home). Sometimes it also happened when I was out and not connected to wifi. I'm gonna observe this for several days and connect only wifi or data and see what happens.
    02-24-2013 08:58 PM
38 12

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