LUMIA 920 lost screen rotation

[Gaoxinran]

Just one week， City kaleidoscope can't use，This is a software or hardware problem?I can only get a new one?Restart the hard and soft restart all tried。
This is not my impression of nokia's quality!
:crying::crying::crying::crying:This is not my impression of nokia's quality!

 

[Red87]

Mine did this. The accelerometer was stuck and I had to shake it and tap it pretty hard against a semi-soft surface (I used my shoe sole) and it began to rotate again. I've heard of a few others fixing it this way.

 

[Gaoxinran]

That this is a hardware problem? And I can't repair itself?

 

[Joshoon]

That this is a hardware problem? And I can't repair itself?

Sometimes you can fix hardware problems yourself yea, but you have to get the device apart which will void your warranty.
I am not sure about this problem yet, but if it will be a hardware problem, it will be time to make use of the warranty, and get a replacement from the store you got it from, or let it send in for repair by them.

 

[ballanda]

Shake the s%$t out of it. Then hit it with a rubber mallet. If that doesn't work, back over it with your car. The phone can take it. Just try not to scratch it.