1. BeaverJuicer's Avatar
    So I tried to get the new update, but get an error in the store saying it requires features not supported by my device. I press on that, and it says

    App not compatible

    This app is not available because it requires:

    - compass
    So I go into the version already installed (and have used in the past) to get an error saying "your device doesn't support motion sensor" and my compass will no longer calibrate.

    Is this a known issue?
    01-29-2013 02:14 PM
  2. Alex Kj's Avatar
    Hmm... Maybe try to remove the version that is already installed and then try to re-install it? Does your compass still work in other apps, like gMaps?
    01-29-2013 03:32 PM
  3. BeaverJuicer's Avatar
    gMaps gives a little note at the top of the screen saying "Compass sensor isn't supported."

    Looks like I'll be sending it out for repair yet again.
    01-29-2013 04:18 PM
  4. jgbstetson's Avatar
    This may sound stupid, but make sure you aren't using magnetic materials near the phone. I remember others reporting issues when using a case with a magnetic closure.
    01-29-2013 04:21 PM
  5. BeaverJuicer's Avatar
    No case, no magnetic anything near it... But the phone doesn't think it has a compass or motion sensor.
    01-29-2013 04:30 PM
  6. jgbstetson's Avatar
    No case, no magnetic anything near it... But the phone doesn't think it has a compass or motion sensor.
    sorry beaverjuicer. Man, that a great name. Cute, but graphic in so many ways.
    01-29-2013 06:21 PM
  7. sajken's Avatar
    I'am having the exact same issue. Answers higly appreciated.
    01-31-2013 08:26 PM
  8. schlati's Avatar
    The same goes for me.
    My compass and even the camera (!) stopped working ~3 hours after I received my yellow 920 (while using the city lens app which suddenly hung).
    When using WhatsApp, it's still possible to record videos, but no photos...any suggestions (for either the compass or the cam)?!
    03-10-2013 01:58 AM
  9. Tony Dony's Avatar
    City Lens says I need a compass for it to work, but it worked before...
    05-09-2013 11:25 AM
  10. hipporama's Avatar
    Does it work with a normal compass app? If that also is giving an error, then maybe you should take it to Nokia Care.
    05-09-2013 11:35 AM

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