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  1. milnav1's Avatar
    I have a Nokia 920, and when reading email, if there is a word document or office document (docx, xlsx etc) attached, the phone now says "document failed to download, try again". This is new, because it used to work- nothing has been done to the phone, and I verified all the settings are correct- Anyone else ever see this?
    02-12-2013 01:51 PM
  2. stmav's Avatar
    I just sent an email with a docx attachment to see if I got your error. I was able to read the email and open the document without issue. How long has this been going on for you?
    milnav1 likes this.
    02-12-2013 02:16 PM
  3. milnav1's Avatar
    It is fairly repeatable- some office docs open fine, others don't. It used to work fine, I have to figure out if any apps I downloaded could have caused it
    Last edited by milnav1; 02-12-2013 at 02:29 PM. Reason: more details
    02-12-2013 02:28 PM
  4. stmav's Avatar
    Are the docs from the same source or various sources?
    02-12-2013 02:40 PM
  5. milnav1's Avatar
    All the docs from exchange server- but not the same sender.
    02-13-2013 06:32 AM

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