You shouldnt have to .. but you will .. and it will MOST likely work out to be in your favor
Long story short: email alf noto .. the VP of customer service Nokia: Alf.Noto@nokia.com
The reason I say is.. i was going through a similar thing.. though nokia TRIED to fix it.. within 5 hours of receiving the phone.. same problem occured.. the repair guy obviously wasnt bright enough to check if it had been fixed.
called nokia repair center back.. the idiot on the phone was really unapologetic and said yeah send it back
... dumb f. i just went through 2 weeks without it.. I get it back for one day.. and you expect me to send it back for another 2 weeks?
Emailed Alf Noto.. next day.. got a call from Sydney Nokia head office saying they needed my address to send the replacement phone
Thank you for the advice. I'll be sure to do that as soon as I get my phone back today.